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About the Role

Paychex is revolutionizing workforce management with an integrated HCM platform for payroll, HR, and benefits. As Paychex and Paycor unite, we leverage technology, data, AI, and human expertise to enhance business operations and employee support. Join us to innovate, simplify client experiences, and shape the future of work.

Responsibilities

Ensure the integrity of benefit, well-being, and employee program enrollment data by coordinating with the benefit system of record, HRIS, and vendor systems.
Respond to data audits, daily error reports, and data correction requests, maintaining communication with subject matter experts.
Support special projects and initiatives within the Benefits and Well-Being Department.
Oversee daily file feeds to health, welfare, and well-being vendors, troubleshooting issues and working with vendors to resolve user-related problems.
Create and ensure the accuracy, appropriateness, and timeliness of monthly benefit vendor invoices and administration payments.
Respond to first-level benefit and well-being inquiries via email, IM, or phone.
Manage the new hire enrollment process by running reports and contacting new employees to ensure timely and complete enrollment.
Calculate missed benefit deductions for new hires and employees with qualifying events, coordinating with Corporate Payroll for retroactive deductions.
Communicate and collect missed benefit payments for employees on and returning from leave of absence, including outreach regarding benefit termination for those exceeding 26 weeks of LOA.
Work with third-party vendors on required dependent documentation administration.
Provide assistance with court-ordered documents such as medical support orders, qualified domestic relations orders, local health care exchanges, and other government inquiries.
Run reports from Paychex databases and vendor portals to track, edit, and report activity, identifying opportunities for improvement.

Requirements

Familiarity with benefit enrollment systems and HRIS systems.

Experience Level

1 year of experience in benefit and/or employee plan experience.

Education Level

Bachelor's Degree in Business, Management, System Operations, Health or Wellness, Math or Finance - Preferred

Salary/Compensations

$18.82 - $29.57 per hour

Benefits

Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) with employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Work-life balance programs
Training and development programs
Paid time off for volunteerism

About the Company

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform.
As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes.
This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work.
At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Equal Opportunity

Paychex is an equal opportunity employer.
We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit.
We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.