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About the Role

The Senior Strategic Partnerships Director will own the strategy and executive relationships with Visa, Mastercard, American Express, and Discover to ensure these partnerships grow and thrive. This role will shape how Paze builds, scales, and goes to market by identifying emerging opportunities, translating network capabilities into differentiated customer experiences, and securing commercial and operational commitments. The role also involves building and leading the payment network strategic accounts team and establishing a durable operating model for Paze to scale. As a domain expert, this individual will provide market intelligence and partner insights to inform the broader business, ultimately driving measurable outcomes including new capabilities, product performance, and transaction growth.

Responsibilities

Develops trusted, influential relationships with executives and key decision-makers across Visa, Mastercard, American Express, Discover.
Builds and leads a highly engaged, high-performing strategic accounts team, including recruiting and developing talent, assigning account ownership, setting priorities, and establishing a scalable operating model.
Owns the overall strategy, health, and growth of payment network accounts.
Maintains deep knowledge of each partner’s organizational structure, decision-making processes, performance, strategic initiatives, products and services, and broader EWS relationship.
Keeps a consistent pulse on Paze performance, opportunities, challenges, and threats.
Defines and manages strategic account plans with clear annual, quarterly, and monthly priorities in coordination with Paze cross-functional teams and senior leadership.
Gains alignment and commitment from payment networks and holds partners and internal stakeholders accountable for execution and results.
Drives applicable Paze KPIs; defines and manages partner scorecards and best practices.
Evaluates program trends to provide actionable analysis and recommendations to management.
Brings payment network and market perspectives into Paze, helping shape product-market fit and influence product strategy.
Supports financial analysis, long-range forecasting, and related analytics for payment network partnerships.
Identifies and advances the company’s business development and innovation agenda by fostering both Paze-initiated and partner-generated opportunities that expand capabilities, increase adoption, and drive transaction growth.
Monitors competitive activity within accounts and develops strategies to prioritize Paze over competing investments.
Supports the company’s commitment to effective risk management and protects the integrity and confidentiality of systems and data.

Requirements

Typically, 15+ years in progressive partner-management roles, such business development, relationship management, and/or consulting.
8+ years of experience working on financial services products, including payments.
Experience managing complex strategic accounts with a myriad of decision makers.
Proven ability to develop and foster impactful relationships with senior leadership.
Outstanding interpersonal skills with the ability to build strong internal and external relationships.
Track record of driving change and accomplishing strategic objectives within partner organizations.
Consultative, conceptual, and strategic selling skills.
Strong influencing skills, able to sell concepts internally and drive streamlined decision making across partners.
Demonstrated leadership skills with the ability to recruit top talent, mentor and develop team members, and motivate a highly engaged team.
Executive communication skills – experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener.
Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking.
Self-starter who is capable of delivering results within the dynamic environment of a new venture.
Ability to travel up to 30%.
Background check and drug screen required.
Candidates must independently possess the eligibility to work in the United States for any employer at the date of hire.
This position is ineligible for employment Visa sponsorship.

Skills

Financial services products
Payments
Complex strategic account management
Relationship building
Consultative selling
Conceptual selling
Strategic selling
Influencing
Leadership
Talent recruitment
Team development
Team motivation
Executive communication
Meeting coordination
Written communication
Presentation skills
Active listening
Analytical skills
Quantitative analysis
Qualitative analysis
Performance tracking
Risk management
Deep payments expertise
Digital wallets
Tokenization
eCommerce payments
NFC payments
Agentic commerce

Location

Scottsdale
San Francisco
Chicago
New York

Work Type

Hybrid

Experience Level

Senior
15+ years in partner-management roles
8+ years in financial services products/payments
MBA preferred

Education Level

Bachelor's degree in business, finance, or related field
MBA preferred

Salary/Compensations

$215,000 - $267,000

Benefits

Discretionary incentive plan
Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to Health Savings Account (HSA)
Pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses
401(k) Retirement Plan with 100% Company Safe Harbor Match on first 6% deferral
Flexible Time Off for Exempt employees
Generous PTO for Non-Exempt employees
11 paid company holidays
Paid volunteer day
12 weeks of Paid Parental Leave
Maven Family Planning support (egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, returning to work)

About the Company

Early Warning has powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and more.
As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
The Paze’s Issuer, Network and Digital Partnerships team develops and manages relationships with issuers, payment networks, and big tech/agentic partners, spanning partner strategy, business development, and sales.
The team activates these relationships to bring Paze’s value proposition to life, translating partner capabilities, priorities, and market developments into opportunities for the business.
The team works across the organization and alongside senior leadership to optimize Paze performance and drive adoption, transaction growth, and loyalty – while helping shape what Paze builds, how it scales, and where it invests next.

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.