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About the Role

This role is responsible for leading the strategy and implementation of the firm’s business intelligence and experience management platform, Foundation, while serving as the day-to-day Foundation administrator and subject matter expert. The role requires maintaining in-depth knowledge of the platform’s capabilities, configuration, integrations, processes, workflows, and operational performance.

Responsibilities

Manage system operations and performance, troubleshooting issues, and partnering with Technology to design and implement sustainable solutions.
Lead end-to-end platform development, including configuration, taxonomy and field design, data mapping, integration planning, survey deployment, search views, reporting, and rollout strategies.
Identify opportunities to integrate Foundation data with Peppermint CRM to sharpen, deploy, enhance, and monitor targeting, business planning, and client teaming efforts.
Serve as the Business Development lead with respect to new fields and configuration changes by evaluating requirements and preventing duplication, ambiguity, unnecessary complexity, and inconsistent data structures.
Work closely with BD professionals and technology trainers on introductory and continuous learning programming, proactive outreach, and Foundation coaching to enhance user engagement and operational efficiency.
Protect and maintain any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains.

Requirements

Demonstrate advanced knowledge of Litera Foundation, including platform administration, configuration, taxonomy design, survey deployment, search views, reporting, and related workflows.
Exhibit demonstrated knowledge in data governance, taxonomy management, quality control, workflow design, documentation, and reporting accuracy.
Possess the ability to gather and analyze requirements, evaluate configuration decisions, troubleshoot issues, and translate business needs into scalable technical and process solutions.
A minimum of six (6) years of relevant, progressively responsible experience in business intelligence, legal marketing or business development analytics, enterprise software administration, data management, or experience management systems, including at least two (2) years administering or leading Litera Foundation or a comparable platform.
A minimum of seven (7) years of cumulative experience.
Demonstrated experience deploying and supporting software, managing data processes and workflows, leading cross-functional initiatives, and communicating effectively with technical and nontechnical stakeholders.
Prior law firm, professional services, or consulting industry experience, preferably.

Skills

Litera Foundation administration
Platform configuration
Taxonomy design
Survey deployment
Search views
Reporting
Workflows
Data governance
Taxonomy management
Quality control
Workflow design
Documentation
Reporting accuracy
Requirements gathering
Business needs analysis
Technical solution design
Process solution design
Peppermint CRM integration

Location

Downtown Los Angeles
New York City

Work Type

Hybrid
In-office

Experience Level

6+ years of relevant experience
2+ years administering Litera Foundation or comparable platform
7+ years cumulative experience

Education Level

Bachelor's degree in business analytics, marketing, information systems, or a related field

Salary/Compensations

USD $150,000.00 - USD $170,000.00 /Yr.

Benefits

Healthcare, life and disability insurance
Generous 401k plan
23 days PTO accrual in the first year, increasing with tenure
11+ paid holidays per year
Well-being programs
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions

About the Company

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy.
We are the market leaders in major financial and business centers around the world.
Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture.
If you aspire to be the best, and work with the best, this is where you belong.

Equal Opportunity

Latham & Watkins is an equal opportunity employer.
The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).