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About the Role

The Machine Operator Level 3 is a senior, highly skilled operator responsible for advanced setup, operation, troubleshooting, and optimization of complex manufacturing equipment. This role serves as a technical subject-matter expert, providing guidance, mentoring, and training to other operators, with increased accountability for product quality, process stability, and equipment performance. The role supports continuous improvement and ensures operational excellence in a fast-paced manufacturing environment.

Responsibilities

Collating materials per BOM and identifying BOM errors.
Following oral and written directions.
Following and advocating safety practices, including the use of personal protective equipment.
Identifying and escalating potential issues to minimize safety, quality, delivery issues, and/or operational inefficiencies while offering solutions.
Identifying process trends, recurring defects, or inefficiencies and initiating corrective actions within standard escalation guidelines.
Independently diagnosing and resolving non-routine process, equipment, and quality issues.
Maintaining a high level of attendance.
Maintaining compliance with all safety, quality, and productivity standards.
Performing advanced setup, operation, adjustment, maintenance, and troubleshooting of complex manufacturing equipment.
Serving as a technical resource for Machine Operators, Levels 1 and 2.
Verifying BOMs, materials, programs, artwork, and specifications with advanced judgment and attention to detail.
Mentoring and instructing selected coworkers in the proper techniques, procedures, and quality checks associated with each machine.
Possessing the ability to work at a fast pace with extremely close attention to detail.
Understanding and adhering to basic work instructions and procedures.
Identifying obstacles or inefficiencies that reduce production capabilities.
Model best-in-class safety, quality, and procedural compliance behaviors.
Operate across multiple machines, processes, or product lines with minimal supervision.
Participate in root-cause analysis, corrective actions, and continuous improvement initiatives.
Support implementation and validation of new equipment, processes, or product changes.
Train, mentor, and coach lower-level operators to ensure competency and consistency.

Requirements

Lifting up to 15 pounds and pushing or pulling up to 50 pounds.
Accepts and embraces constant change as a necessary factor to success.
Advanced knowledge of manufacturing equipment, quality systems, and production processes.
Cultivate a coworker’s understanding and production in various areas.
Demonstrates experience operating and setting up various machinery.
Effectively train and mentor other operators.
Foster positive correction in coworkers when needed.
Minimum of three (3) years of manufacturing experience, including demonstrated MO2-level performance.
Must have flexibility to work overtime as required (including weekends).
Obtain and maintain SF-85P Federal Clearance.
Prioritize multiple tasks while being organized.
Proven ability to troubleshoot beyond standard work instructions.
Willingness and ability to learn new concepts and techniques.
Work independently and as a team in a fast-paced environment.
Adaption to changing manufacturing environments is preferred.
Demonstrated leadership influence without direct supervisory authority is preferred.
Experience in training employees or supporting team leadership activities is preferred.
Experience supporting process improvements or new equipment launches is preferred.
Experience working in a cleanroom or regulated manufacturing environment is preferred.
Proficiency with Microsoft Office applications (Word, Excel) and Windows operating systems is preferred.
Strong analytical and problem-solving skills is preferred.
Strong organizational skills with the ability to manage multiple priorities is preferred.
Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
International relocation or remote work arrangements outside of the hiring country will not be considered.

Skills

Troubleshooting
Process Optimization
Mentoring
Training
Product Quality
Process Stability
Equipment Performance
Continuous Improvement
Operational Excellence
Safety Practices
Personal Protective Equipment (PPE)
Problem-Solving
Microsoft Office
Excel
Windows Operating Systems

Location

Austin, TX

Work Type

On-site
Monday - Thursday
Full-time

Experience Level

Level 3
Senior
Minimum of three (3) years of manufacturing experience
Demonstrated MO2-level performance

Education Level

High School Diploma or GED required

Benefits

Competitive salary and rewards package
Competitive benefits and annual leave offering, allowing for work-life balance
Extensive career development opportunities and resources to maximize your potential

About the Company

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
HID is a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.
HID is part of the ASSA ABLOY Group, the global leader in access solutions, with 63,000 colleagues in over 70 different countries.

Equal Opportunity

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve.
As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.
Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.