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Facilitate all new lets and rent increases for 166 Built to Rent (BTR) apartments at Sienna House as part of a site-based team.

Act as the first point of contact for new letting applications, responding promptly to all new inquiries.
Achieve client-set KPIs and targets.
Arrange and conduct property viewings.
Negotiate and process offers.
Complete applicant vetting and deal administration, including ID checks and Right to Rent verification.
Negotiate and manage rent increases.
Collaborate with lettings managers to develop strategy and incentives.
Work with the central Tenancy Progression team to complete deals.
Provide required lettings data for centralized reporting commentary.
Regularly update property advertisements on portals and social media.
Perform pre-void inspection reporting to the property management team regarding apartment presentation and condition.
Arrange void works, including inventories, cleans, and light maintenance.
Prioritize customer service to ensure residents and applicants have the best possible experience and become ambassadors.
Support resident events and activities.
Respond to additional resident queries and concerns as required.
Meet and greet new tenants, provide keys, new tenancy information, conduct apartment orientation tours, and pre-arrange check-in reporting.

Proven experience in Lettings Negotiation/Management (BTR preferred but not essential).
Up-to-date knowledge of appropriate Regulation and Legislation.
Excellent written and spoken etiquette.
Common sense approach.
Ability to think on their feet and make considered decisions.
Outgoing, warm, and friendly personality.
Organized, meticulous, and tenacious.
IT literate and social media savvy.

Part-Time Lettings Negotiator 30hrs - Sienna Hse, Sutton at Savills Management Resources

Part-Time Lettings Negotiator 30hrs - Sienna Hse, Sutton