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About the Role
The Healthcare Industry Solutions Engineer leads targeted, business-outcome healthcare plays across provider, payer, and life sciences. This role accelerates Go-To-Market by developing repeatable use cases and technical assets, partnering with account teams to connect Splunk and Cisco capabilities to operational and security outcomes. It is a high-visibility, individual-contributor role reporting into the Industry Solutions Engineering organization.
Responsibilities
- Serve as the lead authority on healthcare to drive tangible customer use cases covering security, privacy, compliance, operational resiliency, and care continuity.
- Partner with Regional Sales Managers, AMER Solutions Engineers and Solution Architects on IDN, payer, and life sciences deals to provide deep domain and technical credibility in customer-facing meetings, workshops, and executive briefings.
- Translate CISO, CIO, CMO, COO, and CFO priorities into success criteria, POV deliver, and executive summaries.
- Collaborate with Healthcare Industry Advisor on driving Splunk’s vision and value proposition in the marketplace.
- Build and maintain a Standard Outcome based blueprint to develop a Solutions Engineer Kit containing discovery guide, Healthcare Use case, demo script, executive conversation guide, reference architecture, data source mapping, competitive battle cards, etc.
- Build healthcare bespoke demos assets across security, privacy & compliance and observability and care continuity.
- Act as the voice of healthcare vertical and provide feedback to product management, and influence product roadmap based on customer and industry trends.
- Coach AMER Solutions Engineers on HIPAA-conscious architecture, buyer mapping, and business-case selling.
- Represent Splunk at Healthcare-focused industry events and user groups.
- Engage specialists, Industry Advisors, Solution Architects, and partners to land credible, compliant stories.
- Mentor core account Solutions Engineers on Healthcare domain knowledge to scale industry expertise across the broader Solutions Engineering organization.
Requirements
- 5+ years in solutions engineering, technical consulting, or pre-sales, ideally into provider, payer, or life sciences.
- Architectural experience.
- Executive presence and technical credibility with healthcare technology and business leaders, including CIOs, CISOs, CTOs, infrastructure and application leaders, digital and IT operations leaders, and other executives responsible for critical healthcare services.
- Outcome-based selling: economic buyer, success criteria, POV discipline, and executive storytelling.
- Force-multiplier mindset with AMER Solution Engineers.
- Willingness to travel 50% to support customer engagement and industry events.
- Track record of rolling out a Go-To-Market for Healthcare.
- Familiarity with provider clinical systems: Epic or Oracle Health (audit, Break-the-Glass, Bridges/interfaces) and Citrix as the EHR access layer.
- Healthcare interoperability: HL7 v2 (ADT, ORM, ORU, DFT), FHIR, and interface engines (Rhapsody, Cloverleaf, Corepoint, Bridges).
- Healthcare interoperability, integration and data exchange, including experience with standards and technologies such as HL7 v2, FHIR, X12, APIs, interface engines and health information exchange.
- Healthcare applications and ancillary systems, including EHR, imaging, laboratory, pharmacy and other critical technology environments; familiarity with technologies such as PACS/VNA, modalities and DICOM.
- Payer, payvider and healthcare business technology: Experience with member-facing and workforce applications, claims and revenue cycle workflows, eligibility and enrollment, healthcare data exchange, identity, digital services, and third party dependencies such as clearinghouses, PBMs and other contracted services.
- Cyber and operational risk: Understanding of identity, access, privacy, third party risk, medical and connected device visibility, network context and security telemetry across healthcare technology environments.
- Must be authorized to work in the United States; this position does not provide sponsorship.
Skills
- Healthcare Industry Solutions Engineering
- Go-To-Market Strategy
- Use Case Development
- Technical Asset Creation
- Demo Development
- Architecture Design
- Talk Track Creation
- POV Kit Development
- Account Team Collaboration
- Operational Outcomes
- Security Outcomes
- Healthcare Domain Expertise
- Security
- Privacy
- Compliance
- Operational Resiliency
- Care Continuity
- Sales Enablement
- Executive Briefings
- Business Outcome Solutioning
- GTM Acceleration
- Marketplace Strategy
- Solution Evangelization
- Product Influence
- Coaching
- Enablement
- HIPAA-Conscious Architecture
- Buyer Mapping
- Business-Case Selling
- Industry Event Representation
- Strategic Leadership
- Cross-functional Collaboration
- Mentorship
- Architectural Experience
- Executive Presence
- Technical Credibility
- Outcome-Based Selling
- Economic Buyer Understanding
- Success Criteria Definition
- POV Discipline
- Executive Storytelling
- Force Multiplier Mindset
- Go-To-Market Rollout
- Provider Clinical Systems (Epic, Oracle Health)
- EHR Access Layer (Citrix)
- Healthcare Interoperability (HL7 v2, FHIR, X12, APIs)
- Interface Engines (Rhapsody, Cloverleaf, Corepoint, Bridges)
- Healthcare Applications (EHR, Imaging, Laboratory, Pharmacy)
- PACS/VNA
- DICOM
- Payer/Payvider Business Technology
- Claims and Revenue Cycle Workflows
- Eligibility and Enrollment
- Healthcare Data Exchange
- Digital Services
- Cyber Risk Management
- Operational Risk Management
- Identity and Access Management
- Third Party Risk Management
- Medical Device Visibility
- Network Security
- Security Telemetry
Location
- Remote within US
Work Type
- Remote
- Full-time
Experience Level
- Individual Contributor
- 5+ years experience
Salary/Compensations
- $239,200.00 - $314,900.00
- $266,100.00 - $394,300.00 (New York City Metro Area)
- $246,800.00 - $383,500.00 (Non-Metro New York state & Washington state)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- Flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (non-sales roles)
- Performance-based incentive pay (sales roles)
About the Company
- Splunk, a Cisco company, helps healthcare organizations turn fragmented technology and operational data into real-time insight that protects patient care, strengthens cyber resilience, prevents disruption, and improves financial performance.
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.