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About the Role

As our Training & Communications Visual Designer, you'll help turn complex processes, system changes, and operational concepts into visual experiences that make things click. A portion of your work will be short-form video and multimedia, but your canvas is broader than that: motion graphics, process visuals, infographics, job aids, digital content, and sometimes a solution we haven't thought of yet. You'll work across projects big and small, partner with people who bring different expertise to the table, and have the freedom to ask, "Is there a better way to do this?" Most importantly, the work you create won't sit on a shelf. It will reach thousands of employees across our Fulfillment Network and help make learning, change, and everyday work a little easier to navigate.

Responsibilities

Design visual assets such as infographics, process diagrams, job aids, motion graphics, microvideos, digital signage content, and SharePoint visuals.
Transform complex processes, system changes, and operational concepts into simple, clear visual stories that support field comprehension and adoption.
Partner with Training & Development to create visually engaging materials for eLearning, instructor-led content, and job aids.
Collaborate with other in department to produce visuals that enhance messaging, change communication, and field updates.
Maintain and evolve visual design standards, templates, and brand consistency across all OST materials.
Ensure all visual products are accessible, user-friendly, and aligned with learning best practices.
Support digital channels with visually optimized layouts, imagery, and content blocks.
Design and maintain templates for eLearning, instructor-led training, deployment communications, and field-facing job aids.
Ensure all visual designs adhere to accessibility best practices and are easy to understand for broad audiences with varying skill levels and literacy needs.
Consult on where visuals can reduce cognitive load, streamline training time, or simplify explanation of technical concepts.
Partner closely with Instructional Designers to translate instructional concepts into visually compelling learning materials.
Enhance eLearning modules, classroom content, and job aids with visuals that improve comprehension and retention.
Identify opportunities to simplify content, reduce text load, and increase clarity through visual storytelling.
Proactively recommend visual approaches that improve adoption and reduce training or communication complexity.

Requirements

3+ years professional experience in visual design and multimedia content creation demonstrating strong visual design skills and ability to simplify complex information
Proficiency in design and multimedia tools (e.g., Adobe Creative Suite, Illustrator, Premiere, After Effects, InDesign, Figma, Camtasia, Canva, Vyond, etc.).
Ability to create vector graphics, diagrams, and iconography.
Ability to produce short-form videos, animations, and screen-based walkthroughs.
Experience designing for digital platforms.

Skills

visual design
multimedia content creation
Adobe Creative Suite
Illustrator
Premiere
After Effects
InDesign
Figma
Camtasia
Canva
Vyond
vector graphics
diagrams
iconography
short-form videos
animations
screen-based walkthroughs
digital platforms

Location

Lake Forest
Chicago
Minooka
Portland
New Jersey
Houston
LA
San Francisco

Work Type

Hybrid
Onsite 3 days a week

Experience Level

3+ years professional experience

Salary/Compensations

$80,000.00 – $133,300.00

Benefits

Medical, dental, vision, and life insurance plans with coverage starting on day one
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents

About the Company

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan.
Grainger keeps the world working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise.
Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

Equal Opportunity

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law.
We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.