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About the Role
LN-CC is seeking a fashion-forward and customer-focused Showroom Assistant to support daily operations in their retail environment. This role involves operational excellence, customer experience, and community engagement, requiring a proactive, organized individual passionate about fashion and culture.
Responsibilities
- Support the day-to-day running of the showroom, including opening and closing procedures.
- Manage online orders, customer requests, and in-store client interactions.
- Maintain high standards of visual merchandising and stock presentation.
- Oversee stock handling, inventory checks, and replenishment processes.
- Ensure the showroom and back-of-house areas are clean, organized, and inviting.
- Accurately process transactions using POS systems, both in-store and remotely.
- Deliver an elevated and personalized shopping experience for every client.
- Build and maintain long-term client relationships through follow-ups, styling advice, and attentive service.
- Track client preferences, purchases, and wish lists to enhance future interactions.
- Engage clients with updates on new arrivals, exclusives, and upcoming showroom events.
- Develop strong knowledge of the brand mix and seasonal collections.
- Stay up to date on fashion trends and cultural movements relevant to LN-CC’s audience.
- Provide thoughtful styling support across categories and product types.
- Contribute to achieving and exceeding sales targets through storytelling and client engagement.
- Work collaboratively with the showroom team to ensure a seamless customer journey.
- Proactively identify opportunities to improve service, layout, and customer flow.
- Contribute ideas and support the implementation of new initiatives and activations.
- Support outreach activities aimed at increasing showroom awareness and traffic.
- Assist in the planning and execution of local events, activations, and partnerships.
- Build relationships with local creatives and communities to reinforce LN-CC’s cultural positioning.
Requirements
- Previous experience as a showroom assistant, sales associate, or personal shopper, ideally with an existing client base.
- Background in fashion, retail, or showroom environments preferred.
- Strong interest in fashion, styling, and visual culture.
- Excellent interpersonal and communication skills.
- Highly organized, detail-oriented, and self-motivated.
- Comfortable working in a fast-paced, creative environment.
- Confidence using POS systems and digital tools (training provided).
- Flexible availability, including weekends and showroom events.
Skills
- Fashion-forward
- Customer-focused
- Proactive
- Organised
- Passionate about fashion and culture
- Strong sense of personal style
- Ability to build relationships
- Interpersonal skills
- Communication skills
- Detail-oriented
- Self-motivated
- Comfortable working in a fast-paced, creative environment
- Confidence using POS systems
- Confidence using digital tools
- Styling advice
- Visual merchandising
Location
- Dalston, London (E8)
Work Type
- Part-time
Benefits
- Opportunities for growth
- Industry exposure
- Staff benefits
About the Company
- LN-CC launched in 2010 and is referred to as 'the last great independent concept store in the world'.
- Founded as a concept space blending luxury fashion, emerging design, and cultural expression, LN-CC was relaunched in 2024 as a creative hub connecting fashion, music, and art.
- Located in Dalston, LN-CC offers a curated selection of contemporary, sport, and streetwear brands, reflecting audience evolution and East London's creative energy.