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About the Role
The NYISO is seeking a Human Resources Intern to support the development of an organization-wide competency framework. This internship offers broad exposure to various areas of strategic Human Resources, including talent acquisition, employee development, and workforce planning.
Responsibilities
- Research competency framework practices and examples from relevant industries and organizations.
- Support the development of core, leadership, and role-specific competencies.
- Help define behavior-based proficiency levels for selected competencies.
- Assist with competency mapping for roles, job families, or organizational groups.
- Prepare materials for stakeholder interviews, focus groups, working sessions, and validation activities.
- Analyze stakeholder feedback to identify themes, gaps, overlaps, and opportunities for refinement.
- Develop templates, documentation, and job aids that help employees and managers understand and apply the framework.
- Draft competency-based behavioral interview questions and guidance.
- Help connect competencies to professional development, career planning, and succession planning resources.
- Prepare recommendations, presentations, and other materials for HR stakeholders.
Requirements
- Currently pursuing or recently completed a Bachelor’s or Master’s degree in Human Resources, Industrial-Organizational Psychology, Organizational Development, Business Administration, Management, Learning and Development, Psychology, Sociology, Communications, or a related field.
- Strong interest in talent management, organizational effectiveness, leadership development, workforce planning, or employee development.
- Strong research, analytical, critical-thinking, and problem-solving skills.
- Ability to synthesize complex information and translate it into clear, practical resources and recommendations.
- Strong written, verbal, interpersonal, and presentation skills.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Teams.
- Ability to organize work, manage multiple priorities, and meet commitments.
- Ability to work effectively both independently and as part of a collaborative team.
- Experience with research, interviews, focus groups, surveys, qualitative analysis, process documentation, or data analysis is preferred.
- Familiarity with competency models, behavioral interviewing, career development, or organizational psychology is a plus.
- All offers of employment will be made contingent upon the successful completion of a drug screening and background check.
Skills
- Talent management
- Organizational effectiveness
- Leadership development
- Workforce planning
- Employee development
- Research
- Analytical skills
- Critical-thinking
- Problem-solving
- Synthesizing complex information
- Written communication
- Verbal communication
- Interpersonal skills
- Presentation skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Organization
- Time management
- Collaboration
- Competency models
- Behavioral interviewing
- Career development
- Organizational psychology
Location
- Albany, NY area
Work Type
- Hybrid
Experience Level
- Internship
Education Level
- Bachelor's degree
- Master's degree
Salary/Compensations
- $22—$33 USD
About the Company
- The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future.
- The NYISO takes pride in recruiting, developing and retaining highly talented individuals.
- Our summer internship programs give young professionals the opportunity to gain a fundamental understanding of New York electricity markets, bulk electricity systems and how we plan for New York State’s energy future.
Equal Opportunity
- The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.