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About the Role
The Senior Content Designer role focuses on improving the clarity, usability, and quality of content across FDJ United’s 9 brands. You will work closely with Product Designers, UX Researchers, and stakeholders to shape better end-to-end customer journeys by writing, editing, testing, and improving content. You will use insight and research to identify opportunities and create clear microcopy that supports user needs and business goals. This role also involves guiding and mentoring other Content Designers, supporting crits, workshops, collaborative design practices, research activities, and the continued development of content design tools, processes, and ways of working.
Responsibilities
- Guide and mentor fellow content designers in their content activities, such as running crits, workshops, and collaborative design practices.
- Provide input into, and run, user research activities and user testing experiments.
- Make content across 9 brands and products easier to use and more engaging for the customer.
- Organize and coordinate insight and data gathering to support team priorities.
- Contribute to the creation of the Content Design team’s tools, processes, and ways of working.
- Work with Product Designers to improve user journeys and create frictionless microcopy that inspires action.
- Actively advocate for content design on design projects, ensuring end-to-end journeys meet user needs and business objectives.
- Use research techniques to quickly identify what is working in journeys and opportunities to improve them.
- Engage with stakeholders to understand business needs and gain their buy-in while advocating the value of user-centred design.
- Work with UX Researchers to identify gaps in user understanding and make content recommendations to resolve them.
- Create journey maps, work in Figma, and conduct content research activities.
- Write, edit, test, and improve existing content across our brands.
- Perform standby duty and international travel as required.
Requirements
- Experience in guiding and mentoring other content designers.
- Experience in running crits, workshops, and collaborative design practices.
- Experience in providing input into and running user research activities and user testing experiments.
- Experience in making content easier to use and more engaging.
- Experience in organizing and coordinating insight and data gathering.
- Experience in contributing to the creation of content design tools, processes, and ways of working.
- Experience working with Product Designers to improve user journeys and create microcopy.
- Experience advocating for content design on design projects.
- Experience using research techniques to identify opportunities for improvement.
- Experience engaging with stakeholders to understand business needs.
- Experience working with UX Researchers to identify gaps in user understanding and make content recommendations.
- Experience creating journey maps.
- Experience working in Figma.
- Experience conducting content research activities.
- Experience writing, editing, testing, and improving content.
- Willingness to perform standby duty and international travel.
Skills
- Content Design
- UX Research
- Figma
- Journey Mapping
- Content Strategy
- User-Centered Design
- Microcopy Writing
- Stakeholder Engagement
- Mentoring
Location
- Stockholm
Work Type
- Permanent
- Full-time
- Onsite
Experience Level
- Senior
About the Company
- FDJ UNITED is one of Europe’s leading betting and gaming operators with a vast portfolio of iconic brands and a reputation for technological excellence.
- The Group has more than 5,000 employees and a presence in around fifteen regulated markets.
- FDJ UNITED offers a diversified, responsible range of games, both under exclusive rights and open to competition.
- The company sets new standards, proving that entertainment and safety can go hand in hand.
- Employees work alongside passionate individuals dedicated to delivering the best and safest entertaining experiences for customers.
Equal Opportunity
- We believe talent knows no boundaries.
- Our hiring process focuses solely on your skills, experience, and potential to contribute to our team.
- We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics such as age, gender, origin, religion, sexual orientation, neurodiversity, or disability.