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About the Role
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
Responsibilities
- Drive significant financial outcomes through signings and revenue targets
- Ensure sustained growth and profitability, managing margin expectations and backlog growth
- Support the identification, pursuit and conversion of a pipeline of business development opportunities
- Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
- Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
- Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
- Demonstrate credibility and experience to advise and deliver on complex consulting engagement
- Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
- Achieve individual and team utilization targets
- Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
- Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other.
- Ensuring that all outcomes are commercially focused, value adding and effectively executed
- Utilize industry and technology expertise to shape and drive the company’s strategic initiatives.
- Align with Kyndryl’s strategic vision and contribute to its execution.
- Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
- Proactively develop thought leadership and intellectual capital
Requirements
- 10+ years of experience in management consulting
- Extensive experience in client engagement and relationship management at the CXO level
- Demonstrable ability to build and commercialize relationships with senior executives
- Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
- Effective financial acumen with experience in driving revenue growth and managing margins
- Experience of managing or supporting high-value business development activities with senior stakeholders
- Deep understanding of industry trends and technology
- Sound personal brand and presence in the industry
- Demonstrated ability to innovate and drive change
Skills
- AI-powered insight
- Business and IT customer solutions
- Client relationship management
- Talent development
- Innovation
- Financial acumen
- Business development
- Industry trends
- Technology expertise
- Thought leadership
- Intellectual capital
Work Type
- hybrid-friendly
Experience Level
- 10+ years of experience
Benefits
- Flexible, supportive environment
- Well-being is prioritized
- Opportunities for career growth
- Hands-on experience
- Learning opportunities
- Certifications in major platforms
- Be Well programs supporting financial, mental, physical, and social health
- Personalized development goals
- Continuous feedback
- Access to cutting-edge learning opportunities
- Coaching
About the Company
- Kyndryl runs and reimagines the mission-critical technology systems that drive advantage for the world’s leading businesses.
- We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
Equal Opportunity
- We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.