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About the Role
We are looking for a visionary and highly strategic leader to shape and lead how we streamline people processes and use technology to leverage the impact and value of our global workforce. This role will own and lead Monzo’s vital people operations pillars: People Technology, People Analytics & Insights, Global Mobility, and People Operations & Payroll. You will partner closely with leadership to build a seamless, data-driven foundation for Monzo’s global workforce.
Responsibilities
- Create and champion a multi-year strategy and technical roadmap that aligns with overall business goals, delivering seamless People processes.
- Set and drive the AI strategy across the People Team, leading an existing cross-team People AI project squad.
- Navigate governance and Executive stakeholder management, enabling teams to focus on execution.
- Act as a thought leader, bringing best industry practices to drive automation, continuous process improvement, leveraging technology to enhance self-service and digital transformation across all people touchpoints.
- Lead activity to mature people analytics capabilities, ensuring high-quality insights and predictive analytics to help leadership make evidence-based people decisions.
- Collaborate with team leads to manage strategic relationships and optimize commercial budgets with external tech vendors and operational partners.
- Champion and uphold strong governance, control frameworks, and auditable processes across payroll, mobility, and systems.
- Oversee the review of Monzo’s global payroll infrastructure and operations.
Requirements
- Extensive experience designing and leading People Operations and Technology strategies at scale.
- Comfortable moving from high-level organizational design to hands-on execution.
- Deep understanding of People infrastructure, including payroll cycles, global mobility frameworks, and complex enterprise HRIS ecosystems.
- Experience navigating global, matrixed environments.
- Collaborative, consultative leader and expert stakeholder manager, comfortable partnering with VP and C-suite teams.
- Ability to translate complex technical, compliance, or operational challenges into clear, business-focused narratives.
- Deep knowledge of GDPR, data privacy laws, localized payroll regulations, and international employment compliance.
- Inspiring, passionate people leader who loves enabling and supporting technical experts and SMEs, fostering continuous development and improved ways of working.
Skills
- People Technology
- People Analytics & Insights
- Global Mobility
- People Operations
- Payroll
- AI strategy
- HRIS implementation
- Workday implementations
- GDPR
- Data privacy laws
- Localized payroll regulations
- International employment compliance
Location
- London
- Cardiff
- UK Remote
Work Type
- Remote
- Hybrid
Experience Level
- Senior Leader
- Strategic
Salary/Compensations
- Competitive salary
Benefits
- Equity
- Incentive Awards tied to performance
- Flexible working hours
- £1,000 learning budget each year
- Macbooks provided
- Extra support for work-from-home setup
About the Company
- We’re on a mission to make money work for everyone.
- We are waving goodbye to the complicated and confusing ways of traditional banking.
- Our product offering has grown significantly in the last 10 years in the UK, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, credit cards, savings, investments, and pensions.
- We have a history of creating magical moments for our customers with features like hot coral cards and get-paid-early, combined with financial education and award-winning customer service.
- We aim to solve problems and change lives through Monzo.
- The People team fosters a culture that centers on customers, bringing together the best of tech with the best of banking.
- We empower a diverse, high-performing, innovative, and agile workforce.
Equal Opportunity
- Diversity and inclusion are a priority, and we are making sure we have lots of support for all our people to grow at Monzo.
- We are embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.
- We’re an equal opportunity employer.
- All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
- If you have a preferred name, please use it to apply.