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About the Role
The Customer Engineering Solutions Team at Domino is the primary delivery engine that sits inside the worlds most regulated and demanding organizations, including Fortune 100 pharmaceutical and life sciences leaders. A Forward Deployed Engineer is a software engineer with solutions instincts, embedded in a customers environment, building AI workflows on Domino that the customer couldnt have built as fast, or as well, without you. We write production code, ship it inside the customers environment, and stay until Domino is fundamentally part of how they work. In the Life Sciences vertical, we build and deploy production-grade AI solutions that solve real, high-impact use cases, ranging from specialized AI inferencing workflows, custom cloud and data integrations, and interactive applications, to frontier solutions around Statistical Computing Environments (SCE), clinical CRM, etc. Our work provides the ultimate proof point that Domino is a comprehensive AI business solutions platform.
Responsibilities
- Build and deploy production-grade AI solutions across the entire MLOps lifecycle (development, deployment, and monitoring).
- Advise data science teams on Domino best practices.
- Lead and advise on key accounts, serving as a trusted advisor to technical and business stakeholders.
- Author reusable playbooks, integration templates, and deployment guides for our shared knowledge base.
- Translate field intelligence into critical product feedback, routing platform signals to our SRE, Support, and Product teams to shape Domino’s roadmap.
Requirements
- Master Domino platform mechanics and learn core user/admin functionalities.
- Shadow the customer’s environment, pairing with a senior FDE to learn the client’s unique data, tooling stack, and commercial objectives.
- Step into full customer ownership across engagements, executing independently against a prioritized backlog.
- Possess a unique blend of deep technical grit and customer empathy.
- Experience with Kubernetes and managed K8s solutions (such as EKS, AKS, or GKE), Docker, and cloud architecture (AWS, Azure, or GCP).
- Capable of troubleshooting networking, compute, and platform issues.
- Proven track record of delivering machine learning workflows, model deployment/monitoring, GPU workloads, and generative AI or agent frameworks.
- Experience operating within, or consulting for, highly regulated or constrained environments.
- Navigate multi-factor constraints like strict compliance rules, data security hurdles, and infrastructure limits.
- Exceptional communication skills across both technical and business audiences.
- Comfortable running structured discovery conversations, leading technical solutioning sessions, and translating messy customer requirements into buildable, tested solutions.
- Act fast, own it mentality.
- Thrive in ambiguity, do not let blockers sit, and are comfortable making yourself productive inside an unfamiliar codebase quickly.
Skills
- Python
- SQL
- R
- Bash
- Kubernetes
- Managed K8s solutions (EKS, AKS, or GKE)
- Docker
- Cloud architecture (AWS, Azure, or GCP)
- Machine learning workflows
- Model deployment/monitoring
- GPU workloads
- Generative AI
- Agent frameworks
- Communication skills
Location
- Remote
Work Type
- Full-time
Experience Level
- First year impact across key milestones
- By Month 6 (Full Ownership)
- By Year 1 (Strategic Scale & Leverage)
About the Company
- Domino builds solutions that help the largest, highly regulated organizations adopt AI to accelerate mission-critical use cases.
- Our platform integrates a streamlined model and app development environment, advanced model, agent, and app hosting capabilities, and novel governance capabilities providing regulator-ready AI at scale.
- Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country.
- Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for over a decade but are still a small team operating with the spirit of a startup.
- In the world of AI today, we believe that the future is still being invented — and we want to be the ones building it.
- For more information, visit www.domino.ai
Equal Opportunity
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
- We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success.
- We believe in individuals who seek truth and speak the truth and can be their whole selves at work.
- We value all of you that believe improving is always possible. At Domino, everything is a work in progress – we can do better at everything.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.