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About the Role

The Head of Partnering acts as a core strategic partner to the Executive Leadership Team (ELT), driving the overarching functional people strategy to align organizational and workforce priorities with global business strategy, growth targets, and enterprise goals. This role operates with high autonomy, strategic accountability, and enterprise-wide influence, serving as a trusted advisor and executive coach to senior leadership. It establishes strategic direction for complex organizational design, structural transformations, and change management initiatives while elevating leadership capability across executive teams. By balancing long-term strategic vision with hands-on operational delivery, the Head of Partnering optimizes business performance, enhances organizational agility, and strengthens succession pipelines.

Responsibilities

Act as a strategic thought partner to Executive (ELT) leadership team members embedded into their leadership teams.
Lead the translation of business strategy into people priorities that drive growth, and the performance and people-centric culture.
Coach and advise on organizational decisions, employee engagement, and leadership effectiveness to drive business growth.
Influence and build the 'connective tissue' between AI-enabled productivity and Trustpilot’s human-centric culture.
Lead workforce planning efforts to ensure optimal resourcing and future readiness.
Architect organizational design and structural changes, using data and business insight to inform and advise decisions.
Partner with senior leaders to define scalable, fit-for-purpose structures and roles.
Coach members of the Senior Leadership Team (SLT) to help level up their individual leadership capability and impact to foster inclusive, high performing teams.
Shape talent and leadership development strategies in collaboration with Centres of Expertise (CoEs).
Identify high potential talent, support succession planning and contribute to leadership development initiatives.
Support leaders in identifying and developing high-potential talent and building robust succession pipelines.
Champion change and culture initiatives that align with global strategy and business needs.
Drive organizational effectiveness and employee engagement efforts, creating an environment where people thrive.
Role model values-led leadership, fostering a culture of collaboration, trust, and accountability.
Use people analytics, market trends, and external benchmarking to drive decisions and shape people strategies.
Monitor functional org health metrics and proactively address emerging issues or opportunities.
Ensure the successful localisation and implementation of global people initiatives and programmes.
Provide actionable insight into local risks, opportunities, and employee sentiment.
Collaborate closely with CoEs, Global Policy & ER team, and other stakeholders to ensure seamless execution of people strategies.
Contribute to the design and continuous improvement of global people projects, processes and standards.
Influence senior leadership and peers through strong reasoning, data and insight to drive people-related change.
Maintain operational oversight of people initiatives while providing strategic input into broader people team direction.

Requirements

Proven experience operating as a trusted advisor and executive coach to C-suite/ELT leaders, translating business goals into aligned people priorities.
Demonstrated expertise in architecting complex organizational designs, driving strategic workforce planning, and leading large-scale change management initiatives.
Strong track record of leveling up leadership capability, identifying high-potential talent, and architecting robust succession pipelines.
Skilled in using people analytics, organizational health metrics, and external benchmarking to influence leadership and shape strategy.
Proven success partnering closely with People Centres of Expertise (CoEs) and ER/Policy teams to localise and deliver global initiatives.
Experience or interest in connecting AI-enabled productivity with human-centric organizational culture.
Prior background partnering specifically within Commercial, Corporate, or Tech/Product/Digital functional environments.

Skills

Executive coaching
Organizational design
Workforce planning
Change management
Talent development
Succession planning
People analytics
Leadership development
Employee engagement
AI-enabled productivity
Human-centric culture

Location

London

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

Competitive compensation package + bonus

Benefits

Flexible working options
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year
Rich learning and development opportunities
Pension and life insurance
Health cash plan, online GP, 24/7, Employee Assistance Plan
Full access to Headspace
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location with amenities
Regular opportunities to connect and get to know fellow Trusties
Access to over 4,000 deals and discounts
Independent financial advice and free standard professional mortgage broker advice
Talent acceleration programs
Private Medical Insurance
Critical Illness Cover
Restricted Stock Units

About the Company

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews.
Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing.
We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do.
Our culture keeps things fresh –– it’s built on the relationships we create.
We talk, we laugh, we collaborate and we respect each other.
We work across borders and cultures to be the universal symbol of trust in an ever-changing world.
With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real.
We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.
A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of.
If you’re ready to grow, let’s go.
Join us at the heart of trust.

Equal Opportunity

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all.
We’re excited to hear about your experiences along with how you will contribute to our working culture.
Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.
Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.