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About the Role
The Head of Maintenance & Availability plays a key role in delivering the reliability, availability, and performance of the fleet. This role will mitigate capacity constraints, support depot modernization to accommodate a new train fleet, and ensure current fleets meet life-span objectives, aligning with Eurostar Groups safety, environmental, and customer service objectives.
Responsibilities
- Lead all Maintenance & Availability activities to ensure safe, reliable, and punctual train service delivery.
- Drive depot operational performance, fleet availability, and reliability to meet commercial and transport plan commitments.
- Champion a strong safety culture, ensuring compliance with safety regulations, maintenance standards, and company policies.
- Develop and implement strategies to increase depot capacity, support fleet growth, and prepare for future operational demands.
- Manage budgets, workforce planning, and resource allocation to deliver cost-effective operations.
- Build, lead, and develop high-performing teams, including succession planning and capability development.
- Foster strong relationships with key stakeholders across Engineering, Supply Chain, Operations, People, and external partners.
- Lead continuous improvement initiatives, operational modernisation programmes, and industrialisation strategies across the depot.
Requirements
- A minimum of 10 years of experience in a train depot in technical and leadership roles, preferably supported by multiple years in a core Engineering function.
- Significant leadership experience within train depot operations.
- Strong track record of managing maintenance operations, fleet availability, and technical performance.
- Advanced knowledge of depot operations, maintenance regimes, capacity planning, and operational delivery.
- Proven ability to lead large teams, drive performance, and build a positive safety-first culture.
- Excellent stakeholder management, relationship-building, and cross-functional collaboration skills.
- Strong commercial awareness with experience managing budgets, forecasts, and operational costs.
- Highly developed analytical, planning, problem-solving, and disruption management capabilities.
Location
- Temple Mills Depot in Leyton
Work Type
- Permanent
- Onsite (4 days per week)
Experience Level
- 10+ years of experience
Education Level
- Degree level qualification in Engineering or a related technical discipline
Benefits
- Travel benefits (75% off underground network from Day 1)
- Competitive defined benefit pension scheme
- Free Eurostar tickets
- Discounted Eurostar tickets for friends and family
- Ongoing training and development
- Free, confidential support via Employee Assistance Programme
- Peer-to-Peer support from trained Mental Health First Aiders/Personne de Confiance
- Exclusive deals, discounts and perks
About the Company
- Eurostar is fuelling the future of rail travel, operating in five countries and sparking new opportunities for travellers.
- The company is building a greener, more inclusive future for everyone.
- Eurostar is looking for passionate team members who always go the extra mile.
Equal Opportunity
- Eurostar believes in giving everyone an equal chance and actively encourages applications from talented individuals regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, whether you’re pregnant or on maternity leave.
- The company values individuality and wants a diverse team that reflects the world.