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About the Role
The Dispatcher, Rail reports directly to the Supervisor, Rail Dispatch and is responsible for the safe, accurate, and compliant real-time dispatching of trains on the CapMetro Railroad system. This role executes operating rules, timetables, and special instructions, issues track warrants, permits, and movement authorities, monitors train movement, and coordinates responses to unplanned events and emergency situations.
Responsibilities
- Ensure compliance with federal and CapMetro safety rules, policies, and procedures.
- Maintain thorough knowledge of territory, physical characteristics, train schedules, and destinations.
- Issue and ensure the accuracy and timeliness of track bulletins, track warrants, permits, movement authorities, and communications.
- Monitor train movement and conditions affecting movement, coordinating responses to unplanned events and emergency situations.
- Direct the real-time movement of trains and issue operational instructions to train crews, Maintenance of Way, and signal employees.
- Perform administrative duties relative to hours-of-service requirements, hazardous materials, documentation of train movements and delays, updating Digital Message Signs (DMS), and reporting rule violations.
- Promptly and accurately document dispatching activity, authorities issued, incidents, and delays.
- Notify the Supervisor, Rail Dispatch promptly of service disruptions, rule deviations, safety concerns, or conditions requiring supervisory attention.
- Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process.
- Perform other rail-related duties as assigned.
Requirements
- High school diploma or equivalent required.
- Must be able to pass all required tests prior to completing the training period.
- Subject to pre-employment background check and motor vehicle report review.
- Maintain a valid driver's license and endorsements as required for the position.
- Pass pre-employment DOT physical, medical evaluation, and drug screen.
- Successfully pass color/vision examinations as required by the position.
- Successfully complete and maintain required safety certification and testing on an annual basis.
- All applicants must be currently authorized to work in the United States.
Skills
- Ability to read, write, and communicate clearly and accurately, including issuing oral instructions, using a variety of communication devices.
- Ability to type 35 words per minute and accurately input data into computer systems.
- Ability to make quick and accurate decisions in a high-pressure, safety-sensitive environment.
- Knowledge of applicable operating rules, procedures, and industry practices relating to the conduct of rail passenger and freight operations.
- Exceptional interpersonal skills to communicate effectively and sensitively with all levels of supervisory and non-supervisory employees.
- Ability to hold self-accountable, focus on results, make sound real-time decisions under pressure, and accurately analyze fast-changing operational information.
- Excellent oral and written communication skills.
- Strong problem-solving abilities, organizational skills, and situational awareness.
- Skilled in dispatching rail passenger and freight service in the context of a multi-modal transit operation.
- Experience with word processing, spreadsheet, and dispatching or scheduling software packages.
Location
- Onsite
Work Type
- Full-time
Experience Level
- Three (3) years' experience as a railroad engineer or in a closely related railroad operations role.
- Previous train dispatching experience preferred
Education Level
- Bachelor's degree preferred.
About the Company
- CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees.
- This position has been identified as a “Security Sensitive” position.
- This position is identified as an FTA safety-sensitive position.
Equal Opportunity
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws.
- CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.