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About the Role

Gravitee is seeking an organized, proactive, and people-focused People & Office Coordinator to support the People function and manage the day-to-day operations of the London office. This role combines HR coordination, employee lifecycle administration, and office management, ensuring a consistent employee experience, accurate HR records, and an effective office environment. The position involves close collaboration with the Head of HR and the wider People team, supporting employees and managers across multiple locations.

Responsibilities

Coordinate core employee lifecycle processes, including onboarding, probation, contractual changes, promotions, and offboarding.
Prepare employment contracts, offer documentation, employee letters, and other standard HR correspondence.
Ensure employee information and documentation is accurately recorded and maintained in HiBob and appropriate employee files.
Coordinate pre-employment checks, references, and right-to-work documentation.
Support the delivery of a consistent onboarding experience, including arranging induction activities and coordinating with managers.
Maintain HR trackers, employee records, and workflow checklists, following up on outstanding information or actions.
Support the administration of benefits, leave, and other employee programs.
Respond to routine employee and manager queries, escalating complex matters.
Provide administrative support for performance, disciplinary, grievance, and employee-relations processes.
Support periodic audits of employee documentation and remediation of missing records.
Assist with the preparation of HR reports, people data, and regular updates.
Help document standard operating procedures for recurring People processes.
Identify opportunities to simplify, standardize, or automate HR administration and workflows using AI.
Take ownership of the effective day-to-day running of the London office.
Act as the main point of contact for employees, visitors, and building management.
Coordinate office snacks, equipment, access, and team lunch orders.
Monitor office-related issues and ensure prompt resolution.
Support workplace health and safety activities, office documentation, and required checks.
Coordinate office events, employee activities, meetings, and occasional team visits.
Support new joiners with office access, equipment coordination, and their first-day experience.
Gather employee feedback and recommend practical improvements to the workplace experience.
Work collaboratively with the wider People team to ensure clear responsibilities and handovers.
Support priority People projects, including onboarding improvements and process documentation.
Provide coordination support during periods of increased workload or organizational change.
Maintain discretion and confidentiality when handling sensitive employee and business information.
Contribute to a responsive, organized, and service-focused People function.

Requirements

Previous experience in an HR, People, office, or operations coordination role.
Experience supporting employee lifecycle processes and maintaining HR documentation.
Strong organizational skills, with the ability to manage several priorities and follow tasks through to completion.
Excellent attention to detail and confidence working with sensitive information.
Clear and professional written and verbal communication skills.
A practical, proactive approach to identifying and resolving problems.
Confidence to follow up with employees, managers, and senior stakeholders when actions are outstanding.
Experience using an HR information system.
Good working knowledge of Microsoft Office or Google Workspace.
An understanding of the importance of accurate records, confidentiality, and consistent HR processes.
The ability to work independently while knowing when to seek guidance or escalate an issue.
Tech scale-up experience is advantageous.
Experience working in a growing, international, or technology-led business would be beneficial.
A CIPD qualification, or an interest in working towards one, would be desirable but is not essential.
Curiosity about APIs, cloud-native platforms, AI-enabled systems, or open source is valued.

Skills

HR coordination
Employee lifecycle administration
Office management
HRIS experience (HiBob advantageous)
Microsoft Office proficiency
Google Workspace proficiency
Organizational skills
Attention to detail
Written communication
Verbal communication
Problem-solving
Proactive approach
Independent work
Collaboration

Location

London

Work Type

Hybrid

Experience Level

Previous experience in coordination roles
Tech scale-up experience advantageous
Experience working in a growing, international or technology-led business would be beneficial

Education Level

CIPD qualification desirable but not essential

Benefits

Competitive medical coverage
Pension / 401k program options
25 days holiday + in-country national holidays
3 mental health days + wellness allowance
Your birthday off
Professional development budget
Quarterly team events
Annual offsite at an exciting location

About the Company

Gravitee is a 2025 Gartner® Magic Quadrant™ Leader on a mission to govern the world’s intelligence.
They deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders.
Gravitee combines the credibility of a market leader with the high-octane speed of a startup.
The company hires 'Hold Nothing Back' individuals who are passionate about redefining how the world interacts with technology.
Gravitee invests in humans, not just roles.
They foster a meaningful, progressive, global company culture that is as fun as it is hardworking.
Gravitee believes diverse perspectives make better products and stronger teams.

Equal Opportunity

At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.