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About the Role
The Specialist, Commercial Strategy & Operations will support a diverse portfolio of work spanning Commercial strategy, planning, go-to-market execution, Commercial AI, coverage strategy, Voice of Client, and the incubation of new capabilities. The role will combine quantitative analysis and qualitative problem-solving to evaluate opportunities, develop recommendations, and help move strategic priorities from concept through implementation.
Responsibilities
- Conduct quantitative and qualitative analyses to identify and evaluate growth opportunities across clients, markets, segments, countries, products, and solutions.
- Structure business questions, develop hypotheses, and determine the research and analysis required to inform strategic and commercial decisions.
- Synthesize data, market intelligence, client insights, and perspectives from across BNY to develop an enterprise view of priority growth opportunities.
- Help translate growth strategies into practical go-to-market plans, campaigns, client actions, and sales rhythms.
- Identify the data, tools, processes, communications, and coordination required to move strategic initiatives forward.
- Develop clear materials that articulate the opportunity, rationale, recommended actions, ownership, and expected outcomes.
- Support strategic and commercial initiatives from initial concept through assessment, design, piloting, implementation, and scale.
- Translate priorities into clear workplans, milestones, deliverables, ownership, and measures of success.
- Coordinate stakeholder input, monitor progress and dependencies, and help identify practical solutions to execution challenges.
- Identify and evaluate opportunities to apply AI and emerging technologies across commercial workflows, including client research, seller preparation, planning, opportunity management, and client engagement.
- Gather feedback from users and stakeholders to understand business needs, define potential AI use cases, and establish requirements and measures of success.
- Work with business, technology, data, product, risk, and other partners to develop, test, implement, maintain, and continuously improve Commercial AI capabilities.
- Support communications, demonstrations, and enablement that help commercial teams adopt new tools and AI-enabled ways of working.
- Contribute to commercial planning activities that connect enterprise priorities with client, segment, country, and business plans.
- Monitor coverage performance and support the evaluation and design of coverage models.
- Support the enterprise Client Satisfaction program, including survey strategy, design, execution, analysis, and the translation of client feedback into action.
- Identify opportunities to simplify processes, improve coordination, and create more consistent and repeatable ways of working.
- Create clear, concise presentations and written materials for senior leaders and other stakeholders.
- Translate complex information and varied perspectives into coherent narratives, practical recommendations, and defined next steps.
- Work collaboratively across BNY to build alignment, connect capabilities, and advance shared commercial priorities.
Requirements
- Approximately 0-2 years of experience in strategy, consulting, sales enablement, business operations, analytics, or a related field.
- Strong quantitative and analytical skills, including the ability to work with financial, client, market, and performance data.
- Strong qualitative problem-solving skills and the ability to bring structure to complex or ambiguous business questions.
- Ability to synthesize multiple sources of information into clear insights, recommendations, and actions.
- Strong written and verbal communication skills, including experience developing presentations and materials for senior audiences.
- Ability to manage multiple priorities, coordinate across stakeholders, and deliver high-quality work in a fast-paced environment.
- Collaborative working style and the ability to build productive relationships across businesses, functions, and levels.
- Strong attention to detail, organization, judgment, and commitment to follow-through.
- Curiosity about AI and emerging technologies, with an interest in identifying practical applications that improve commercial effectiveness.
- Proficiency in Microsoft Excel, PowerPoint and Dynamics; experience with data visualization, business intelligence, or AI-enabled productivity tools is beneficial.
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Dynamics
- Data visualization
- Business intelligence
- AI-enabled productivity tools
Location
- New York, NY
Work Type
- Full-time
Experience Level
- 0-2 years
Education Level
- Bachelor’s degree in business, economics, finance, analytics, or a related discipline, or equivalent work experience
- Advanced degree is a plus
Salary/Compensations
- The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
- Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
- Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award.
Benefits
- Highly competitive compensation, benefits, and wellbeing programs
- Access to flexible global resources and tools
- Focus on health, personal resilience, and financial goals
- Generous paid leaves, including paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Various paid time off benefits, such as vacation and sick time
About the Company
- BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets.
- Teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
- Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
- BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
- BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Equal Opportunity
- BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.