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About the Role
Ocean Infinity is seeking a Principal UX Researcher to lead and evolve user research strategy across its products, platforms, and operational systems. This role involves uncovering user needs, analyzing complex workflows, and influencing product strategy and development for marine robotics, autonomous systems, remote operations, and data-driven platforms. The position requires strategic vision, strong stakeholder influence, and the ability to thrive in fast-paced, technically challenging environments.
Responsibilities
- Lead UX research strategy across Ocean Infinity’s products, platforms and operational systems.
- Conduct qualitative and quantitative research to uncover user needs, behaviours and workflow challenges.
- Partner with Product, Engineering, AI, Operations and Design teams to shape user-centred products and experiences.
- Translate complex technical and operational processes into actionable insights and product recommendations.
- Drive research across autonomy platforms, robotics interfaces, mission systems and data products.
- Build trusted relationships with users, operational teams, engineers and customers to understand real-world challenges.
- Lead end-to-end research projects and embed evidence-based decision making across teams.
- Establish scalable research frameworks, best practices and repositories to mature research capabilities.
- Advocate for user-centred design and support teams in turning insights into meaningful product improvements.
- Influence product strategy, roadmap planning and prioritisation while identifying usability risks and adoption challenges early.
- Mentor colleagues and champion research excellence across the organisation.
Requirements
- Significant experience in a Senior, Lead, Staff or Principal UX Research role, with a track record of defining research strategy in complex technology environments.
- Expert in qualitative and quantitative research methods, with experience across enterprise software, operational platforms or highly technical products.
- Naturally curious, analytical and collaborative, with the ability to uncover user needs and turn complex findings into clear, actionable insights.
- Skilled at influencing stakeholders and partnering closely with Product Managers, Engineers and Designers.
- Comfortable operating in ambiguity, balancing user needs, technical constraints and business priorities.
- Experienced in facilitating workshops, driving cross-functional collaboration and shaping product direction.
- Equally effective thinking strategically and delivering hands-on research execution.
- Excellent communication, presentation and problem-solving skills, with fluent written and spoken English.
Skills
- UX Research
- Qualitative Research
- Quantitative Research
- User Needs Analysis
- Workflow Analysis
- Product Strategy
- Product Development
- Stakeholder Influence
- Robotics
- Autonomous Systems
- Remote Operations
- Data Platforms
- User-Centred Design
- Workshop Facilitation
- Cross-functional Collaboration
- Accessibility
- Inclusive Design
- ResearchOps
Location
- Remote
Work Type
- Full-time
Experience Level
- Principal
- Lead
- Staff
- Senior
About the Company
- At Ocean Infinity, we're on a bold mission to subsea data using innovative technology.
- Using cutting-edge robotics, autonomous technology and world-class software, we're transforming how complex operations are carried out at sea.
- Our uncrewed systems are making ocean exploration and operations safer, smarter and more sustainable, helping unlock the vast potential of our oceans while reducing environmental impact.
- This isn't a vision for the future. It's happening right now.
- As we continue to push the boundaries of innovation and redefine what's possible in the maritime industry, we're looking for exceptional talent to join our fast-growing team.