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About the Role
As an Enterprise Key Account Manager at Wolt, you will be responsible for managing our largest SMB merchants in Germany, increasing the adoption of Wolt’s products and driving their growth on the platform. In this role, you will drive commercial negotiations, close complex deals in a competitive landscape, analyze and synthesize large datasets and manage your portfolio with a consultative approach.
Responsibilities
- Leverage business acumen and analytical abilities to raise the adoption of Wolt’s products and services among restaurant partners.
- Drive complex commercial negotiations to strengthen partnerships with key restaurant partners, while meeting financial targets.
- Constantly monitor portfolio performance, interpret complex data sets and provide data-driven consultancy to partners.
- Conduct periodic meetings, present business reviews and lead discussions with a consultative approach.
- Work closely with the Marketing team to plan and execute campaigns with restaurant partners.
- Act as a senior presence and source of knowledge on the team, helping others level up through training and mentorship.
- Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.
Requirements
- +5 years experience in a client-facing, commercial role such as Account Management, Sales or Marketing positions.
- Commercial acumen with a consultative approach to client management, understanding financial drivers and proactively identifying growth opportunities.
- Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI, SQL knowledge).
- Sales oriented mindset with strong (verbal and written) communication skills and passion for leading strategic conversations in a dynamic and competitive landscape.
- Good time-management skills with a problem-solving attitude.
- Excellent interpersonal skills with the ability to adapt tone to suit the audience.
- High sense of ownership and proactivity.
- Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI) or data-driven decision-making.
- Advanced Microsoft Excel / Google Sheets knowledge.
- Fluent in German and excellent English skills.
Skills
- Account Management
- Sales
- Marketing
- Commercial Acumen
- Consultative Approach
- Analytical Skills
- Data Analysis
- Negotiation
- Communication Skills
- Time Management
- Problem-Solving
- Interpersonal Skills
- Ownership
- Proactivity
- Microsoft Excel
- Google Sheets
- Looker
- Power BI
- SQL
Location
- Germany
Work Type
- Full-time
Experience Level
- 5+ years
Benefits
- Opportunity to work in a fast-growing tech company with a startup mindset.
- Chance to make a significant impact on the growth and success of restaurant partners.
- Supportive and inclusive team culture valuing innovation and continuous improvement.
- Opportunities for personal and professional development within a global organization.
About the Company
- Wolt creates technology that brings joy, simplicity and earnings to neighborhoods worldwide, starting with food delivery and expanding to deliver almost everything.
- Wolt operates in over 500 cities in 30 countries.
- Wolt joined forces with DoorDash in 2022 to continue global expansion.
- Working at Wolt is described as exciting, challenging, and fun, suitable for self-starters with drive and entrepreneurial spirit.
Equal Opportunity
- Wolt is committed to growing and empowering a more inclusive community within the company, industry, and cities.
- Wolt hires and cultivates diverse teams of people from all backgrounds, experiences, and perspectives.
- Wolt believes true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.