Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Co-Op - Business Process Improvement role.
Rezi rewrites your resume against Co-Ops at New York ISO's job description. Free.
Tailor your resume to this Co-Op - Business Process Improvement role.
Rezi rewrites your resume against Co-Ops at New York ISO's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Co-Op - Business Process Improvement posting at Co-Ops at New York ISO — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Co-Op - Business Process Improvement posting at Co-Ops at New York ISO — free, in seconds.
About the Role
The NYISO is seeking a Business Process Improvement Co-Op to support initiatives focused on modernizing business processes and improving operational efficiency. The student will participate in all phases of process improvement work, including documenting current processes, defining future-state workflows, completing gap analyses, evaluating technology solutions, and supporting implementation.
Responsibilities
- Document and map current-state business processes.
- Collaborate with stakeholders to understand business needs, challenges, and desired outcomes.
- Help define future-state processes that improve efficiency and user experience.
- Perform gap analyses to identify changes needed to move from current-state to future-state processes.
- Evaluate workflows and recommend opportunities for process redesign or technology enablement.
- Support the implementation of a project prioritization and portfolio management solution.
- Assist with the development of supporting processes, documentation, and governance practices.
- Evaluate Microsoft 365 capabilities that may streamline or improve business workflows.
- Prepare process maps, requirements, reports, presentations, and training materials.
- Support system or process testing and document results.
- Assist with change management, implementation, and end-user training activities.
- Collaborate with Product and Project Management, Information Technology, and business stakeholders.
Requirements
- Currently pursuing a degree in Business, Engineering, Information Technology, Information Systems, or a related field.
- Interest in business analysis, process improvement, project management, or technology implementation.
- Strong analytical, organizational, and problem-solving skills.
- Ability to gather information and translate business needs into clear documentation.
- Strong written and verbal communication skills.
- Ability to work with stakeholders across technical and business functions.
- Attention to detail and willingness to learn unfamiliar processes or technologies.
- Ability to manage multiple priorities and contribute effectively in a collaborative environment.
Skills
- Process mapping
- Workflow management tools
- Project management methodologies
- Microsoft 365 capabilities
Location
- Albany, NY area
Work Type
- Hybrid
- Internship
Experience Level
- Co-op
- Internship
Education Level
- Currently pursuing a degree in Business, Engineering, Information Technology, Information Systems, or a related field.
Salary/Compensations
- $22—$35 USD
About the Company
- The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future.
- The NYISO takes pride in recruiting, developing and retaining highly talented individuals.
- Our co-op programs give young professionals the opportunity to gain a fundamental understanding of New York electricity markets, bulk electricity systems and how we plan for New York State’s energy future.
Equal Opportunity
- The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.