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About the Role
The Senior National Account Manager will drive TRIP’s growth within the Grocery sector by managing top accounts and delivering exceptional results. This role combines strategic delivery with operational excellence to establish functional drinks as a category leader. The ideal candidate will build strong customer relationships, execute joint business plans, and achieve ambitious growth targets in a fast-paced environment.
Responsibilities
- Manage all aspects of the customer relationship for high-profile grocery accounts to deliver exceptional performance.
- Execute joint business plans to maximise distribution, rate of sale, and profitability.
- Monitor account performance and identify growth opportunities.
- Build and maintain strong, collaborative relationships with account buyers and key stakeholders.
- Act as the primary point of contact for customer queries, ensuring swift resolution.
- Ensure brilliant basics in pricing, availability, and promotional execution.
- Lead the operational implementation of account plans, including range reviews and new product launches.
- Manage account P&Ls and deliver mutually beneficial results.
- Lead terms negotiations, balancing short-term wins with long-term growth.
- Deliver accurate sales forecasting, aligning supply and demand.
- Collaborate with category, trade marketing, and supply chain teams for best-in-class execution.
- Provide insights and feedback to internal teams to refine the grocery retail approach.
- Act as an ambassador for TRIP’s mission to redefine wellness.
- Position TRIP as the leader in the functional drinks category.
Requirements
- 5-8 years of experience in FMCG account management, ideally within the Grocery sector.
- Proven ability to manage operational details while delivering against strategic objectives.
- Strong understanding of P&Ls, joint business plans, and terms negotiations.
- Exceptional attention to detail.
- Demonstrated ability to build and maintain strong customer relationships.
- Skilled at analysing performance data and translating insights into actionable growth plans.
Skills
- Account Management Expertise
- Execution-Focused
- Commercially Savvy
- Detail-Oriented
- Relationship Builder
- Data-Led Decision Maker
Location
- Notting Hill Gate
Work Type
- 4 days per week in the office
- Option to work from home on a Friday
- Working from Anywhere policy: 2 weeks per year
Experience Level
- Senior
Salary/Compensations
- DOE
Benefits
- Lovely, bright and spacious office 1 minute from Notting Hill Gate station
- Private Healthcare with Vitality including Virgin Gym 50% off
- Holiday: 24 days + birthday off
- 1 Wellness Day
- Pension plan
- Potential to take part in the company share scheme
- TRIP product discount & Friends+Family codes
- Mindfulness support with Calm App membership
- Breakfast and snacks provided
- Sleep support with monthly Dream Drops CBD Oil allowance
- Sabbatical: After 2 years of service, up to 6 weeks
- Dog Friendly office
- Regular team socials & events
About the Company
- TRIP’s mission is to create calm in the everyday chaos, offering next-generation wellness products to power your lifestyle and nurture mental wellbeing.
- Co-founders, husband and wife team Olivia and Daniel discovered plant-based wellness after a transformative personal experience and decided to launch TRIP to bring the most delicious, highest quality functional drinks and supplements to millions of people globally.
- TRIP has become the world’s leading wellness drinks brand and was named by Alantra, as the fastest-growing FMCG business of the last 16 years.
- Our multi-award-winning drinks and supplements are now available in over 35,000 stores globally, including major UK Retailers, Erewhon, Soho House Global, Target, Carrefour, Monoprix, Albert Heijn and many more.
- Our vision is to become the global leader in calming drinks and supplements.
- Committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever.