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About the Role
As a Sales Manager, you will lead and inspire your team to prioritize outstanding customer service and achieve performance targets in a varied, fast-paced, and rewarding environment. People are at the heart of our operations, making your experience in leading, coaching, and motivating a team crucial for success. We invest in your personal development from day one and offer flexible working options.
Responsibilities
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in a commercial, operationally efficient, safe environment where targets are met.
- Create an atmosphere where supporting, motivating, and inspiring your team to be at their best is paramount.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times to meet business needs.
Requirements
- Passionate about customers, people, and products, with an energetic approach that inspires and motivates others.
- Exceptional commercial understanding with the ability to create a fantastic shopping experience.
- A team player who thrives in a results-driven, fast-paced, and challenging environment.
- Ability to adapt to change quickly and bring the team along with new objectives.
- Great communicator, able to work naturally with people at all levels.
- Calm and approachable under pressure, with realistic expectations of others.
- Ability to problem-solve, make sound business decisions, confidently challenge processes, and generate innovative ideas.
- Confident in dealing with people issues.
- Effective multi-tasker capable of planning, organizing, and prioritizing workload.
- Must evidence right to work in the UK.
- Candidates must consider their own right to work options as sponsorship is not provided.
- Must not have had an unsuccessful application for a similar role in the last 6 months.
Skills
- Leadership
- Coaching
- Motivation
- Customer Service
- Stock Management
- Commercial Acumen
- Communication
- Problem Solving
- Decision Making
- Adaptability
- Multi-tasking
- Planning
- Organization
- Prioritization
Location
- UK
Work Type
- Flexible working options available
- Full-time
Experience Level
- Management experience
Benefits
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- Discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
About the Company
- Next is a FTSE-100 retail company employing over 44,000 people.
- We are the UK's 2nd largest fashion retailer and the market leader for Kidswear.
- We operate over 450 stores, plus Next Online, and sell online in over 80 countries globally.
Equal Opportunity
- We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
- Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).