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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Responsibilities
- Serve, sell, fill, and help drive growth in sales.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment where everyone works hard and supports each other.
- Adapt to the changing demands of the retail environment.
- Introduce sweeping innovations to customers.
- Introduce innovative, new experiences to the retail world.
- Surprise every single customer with reasons to shop in our stores and online.
Requirements
- Must be resilient and committed.
- Must be digitally confident.
- Must be a team player.
- Must be flexible.
- Must be ready to roll up their sleeves and go again, day in and day out.
- Must be ready to meet strong customer demand head-on.
- Must be poised to work across various areas of the store.
- Must be ready to embrace the challenge of a dynamic retail environment.
Skills
- Customer service
- Sales
- Product knowledge (M&S Food)
- Digital literacy
- Adaptability
- Teamwork
- Communication
Location
- UK
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
Benefits
- Smart/flexible working
About the Company
- M&S is the UK’s fastest growing retailer.
- M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S is revolutionizing how we work and offering exciting opportunities.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- We’ve embarked on a business transformation.
Equal Opportunity
- Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.