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About the Role
In this role, you will serve as the interface between operational excellence, targeted existing customer scaling, and smart guerrilla acquisition, aiming to conquer the streets of Berlin and represent a brand that is revolutionizing the B2B world.
Responsibilities
- Conduct regular unannounced spot checks at existing B2B customers to ensure quality standards and customer satisfaction.
- Analyze on-site properties to identify potential for frequency increases and sell the complete portfolio and consumables subscriptions.
- Explore B2B customer potential in the vicinity of existing properties and generate neighborhood leads for the sales engine.
- Support on-site teams, onboard new customers, and personally hand over the 'SWAG Box'.
Requirements
- First sales experience with a good sense for customer needs and no fear of approaching neighboring businesses.
- Keen eye for detail to spot unclean areas or unused potential at customer sites.
- Hands-on mentality, taking immediate responsibility for problems, remaining calm with critical customers, and resolving challenges directly on-site.
- Valid driver's license class B and proven driving experience in Berlin's urban traffic.
- Negotiation-level German (C1/C2) and fluent English (B2/C1) language skills.
Skills
- Sales
- Negotiation
- Customer Needs Assessment
- Detail Orientation
- Problem Solving
- Customer Relationship Management
- Lead Generation
- Digital Literacy
Location
- Berlin
Work Type
- Full-time
- On-site
Experience Level
- Entry-level sales experience preferred
Salary/Compensations
- Attractive base salary plus uncapped commission for achieved frequency increases, special deals, and generated neighborhood leads.
Benefits
- Branded company vehicle for tours in Berlin
- Company iPad
- Exclusive heavyweight streetwear merchandise
- Real creative freedom to build the position in Berlin and shape the playbook for DACH expansion
- Flat hierarchies
- Fast decision-making
- Culture that celebrates initiative and visible results
About the Company
- Tiger Facility Services, now GoodWorkVibes, is revolutionizing the B2B cleaning industry with a focus on direct communication, digital transparency, and a customer-centric approach.
- As part of the Helpling Group, we have a proven track record of delighting thousands of B2B customers.
- We are transforming the modern workplace by connecting operational excellence with a unique 'Corporate Punk' sound.
- We replace traditional service models with direct communication, transparency, and a concept that turns customers into fans.
- We are looking for individuals who want to set new standards in Customer Success.
- The Helpling Group started with the vision to revolutionize the household services industry and has expanded internationally with multiple brands.
- The Helpling Group operates in seven markets worldwide and employs over 100 people across its headquarters and regional offices.
Equal Opportunity
- We encourage applications even if you don't meet 100% of the expectations; personality and motivation are as important as qualifications.
- We welcome applicants from diverse backgrounds, regardless of gender identity, sexual orientation, religion, ethnicity, national origin, migration history, marital status, age, or disability.