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About the Role

Vesta Management is seeking an experienced Property Manager to oversee operations at Oak Tree Village & Oxoboxo Lofts in Griswold & Uncasville, CT. The ideal candidate is hands-on, familiar with affordable housing programs (LIHTC, Section 8), and dedicated to operational excellence and resident satisfaction.

Responsibilities

Oversee all day-to-day property operations, including financial, leasing, compliance, resident retention, and maintenance goals.
Manage all staff to achieve property goals and standards.
Maintain a clean and professional reception area.
Preserve resident, applicant, employee, and company confidentiality.
Set financial goals and prepare accurate annual property budgets.
Monitor financial results and adjust operations to meet or exceed budget.
Maintain accurate records of property transactions and process them on time.
Collect, post, and deposit rent, late fees, and charges on time.
Manage collections, depositing, and posting of all rent, late fees, delinquencies, and initiate legal action if necessary.
Request and receive Housing Assistance Payments and special claims as applicable.
Manage vendor/contractor communication, scheduling, billing, relations, and certificates of insurance.
Process payables for payment and handle petty cash and all funds.
Ensure property is rented to maximize occupancy and rent collection.
Identify markets and secure prospective residents through marketing strategies.
Conduct marketing outreach to neighborhood groups, employers, and community organizations.
Perform marketing surveys and review traffic reports and trends.
Ensure leasing team techniques are effective in closing rentals.
Implement and maintain procedures and systems in accordance with Vesta SOP.
Ensure leases and corresponding paperwork are complete, accurate, and processed on time.
Gather, prepare, and execute lease renewals.
Process interim and annual recertifications and other required documentation.
Secure all required applicant and resident signatures for administrative processes.
Maintain accurate resident files in compliance with Vesta standards and regulatory requirements.
Ensure all administrative paperwork is accurate, complete, and processed on time.
Process information in property management software regularly.
Organize and lead community emergency team, instructing staff and residents on emergency response.
Foster positive relationships with residents, communities, and agencies.
Address resident concerns and requests to ensure satisfaction.
Implement resident retention initiatives and distribute property communications.
Consistently implement property rules and regulations.
Utilize recruitment techniques to interview, hire, and onboard new team members.
Ensure team efficiency through staff meetings, training, development, counseling, and performance management.
Ensure property is appropriately staffed and oversee on-call maintenance duties.
Handle administrative processes involving personnel in a timely manner.
Coordinate maintenance schedule, projects, and needs with the Maintenance Supervisor.
Complete monthly maintenance reports.
Inspect grounds, common areas, vacancies, and amenities, addressing deficiencies with Maintenance.
Monitor service contractors for proper completion of duties.
Document capital improvement needs and solicit competitive bids.
Ensure unsafe conditions are corrected immediately.
Direct staff to practice 'safety first'.
Perform other duties as assigned by management.

Requirements

Associates degree or equivalent experience.
3-5 years of related experience or proven track record in occupancy, leasing, or APM role.
Experience with site-based affordable housing programs strongly preferred.
COS and/or CPO Certification strongly preferred.
Experience in a supervisory role/capacity required.
Bachelor’s degree in business management/property management field is a plus.
Multilingual skills strongly preferred.
Strong computer skills, including MS Office suite, Outlook, and property management software.
Successful completion of a background check and drug screen required.
Valid Driver's License and clean driving record required.

Skills

Sound judgment and decision-making skills.
Excellent interpersonal skills.
Strong verbal communication skills.
Strong commitment to quality.
Problem identification and solving ability.
Ability to work independently; self-motivated, takes initiative.
Leadership/delegation skills.
Ability to multitask and prioritize efficiently.
Accepts responsibility and accountability.
Honest and trustworthy; displays integrity.
Professional appearance and action.
Adaptability.
Organized and detailed.
Basic math proficiency.

Location

Griswold, CT
Uncasville, CT

Work Type

Full-time

Experience Level

3-5 years of related experience
Supervisory experience

Education Level

Associates degree or equivalent experience
Bachelor's degree in business management/property management field a plus

Benefits

Medical, dental & vision insurance
Company matched 401(K)
Paid time off- Vacation, sick, floating holidays
12 additional paid holidays
Tuition Reimbursement
PetPlan Pet Insurance
Employee Assistance Program
Long & Short-Term Disability Insurance

About the Company

Vesta Management is a Property Management company seeking to hire the best talent.
We work hard and have fun.
We offer opportunities for growth.

Equal Opportunity

Vesta is an Equal Opportunity/Affirmative Action Employer.
Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment.
Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws.
At Vesta, we are committed to a fair and equitable workplace.