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About the Role
Pret is seeking passionate, hardworking individuals to join their team as Front of House Leaders. This role offers significant growth opportunities within the company, with many managers and support staff starting on the shop floor.
Responsibilities
- Coach and mentor teams
- Maintain high standards and spirits
- Ensure teams and customers are happy
- Operate coffee machines
- Manage figures and spreadsheets
- Drive team performance
- Protect profit
- Keep customers happy through high standards and great energy
Requirements
- Be kind, honest and generous
- Bring genuine warmth and authentic self to work
- Share passion for exceptional customer service
- Spread joy every day
- Lead with purpose
Skills
- Customer service
- Team leadership
- Coaching
- Mentoring
- Problem-solving
- Financial management
Location
- 47-49 Tooley Street, London SE1 2QN GBR
Work Type
- Full-time
- 35 hours per week
Experience Level
- Leadership experience
Education Level
- Apprenticeships Level 3
Salary/Compensations
- £15.35 per hour (inclusive of mystery shopper bonus)
- Additional £5 per hour for shifts started between 3-5am
Benefits
- 28 days annual leave (pro-rata)
- Pension scheme
- Life Assurance at 3x annual salary
- Virtual GP
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food, up to 5 free drinks per day)
- Loyalty awards
- Regular rewards and recognition
- Marketplace discounts
- Flexible working hours
- Comfy free shoes
About the Company
- Pret is a global company with over 750 shops in 20+ countries, known for its delicious food and organic coffee.
- The company focuses on growth and doing the right thing.
- Pret offers opportunities for learning and professional development, including fully funded apprenticeships.
- The company values diversity and belonging, ensuring everyone feels welcome and valued.
- Work at Pret is fast-paced with variety, allowing employees to build diverse skill sets.
- Pret is committed to making a difference through The Pret Foundation, addressing issues like homelessness and food waste.
Equal Opportunity
- Everyone is welcome at Pret.
- Encourages applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Recruitment team can provide adjustments or support during the application process.