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About the Role
The Account-to-Account Risk Solutions (A2A RS) team is seeking a Director of Product Enablement and Go-to-Market to accelerate market adoption of fraud and financial crime solutions by aligning product strategy, customer needs, and commercial execution. This role will equip regional teams with the knowledge, tools, and expertise to engage customers, support pre-sales, and grow adoption of A2A Risk Solutions.
Responsibilities
- Lead product enablement and go-to-market readiness for Account-to-Account Risk Solutions.
- Partner with regional and global sales teams to support strategic pre-sales engagements.
- Translate customer fraud, financial crime, and payment risk challenges into clear product value propositions.
- Develop and maintain sales enablement assets, including pitch materials, solution briefs, and demo scripts.
- Act as a bridge between Product, Sales, Delivery, Technology, and Regional teams to inform product roadmap.
- Support go-to-market execution for new product launches and enhancements.
- Provide subject matter expertise on fraud prevention, scam detection, and financial crime trends.
- Represent the voice of the customer and field teams in product discussions.
Requirements
- Strong background in pre-sales, solution consulting, product enablement, or go-to-market roles, ideally within fraud prevention, financial crime, payments, banking, or risk technology.
- Demonstrated ability to engage credibly with customer stakeholders across business, product, technology, fraud operations, risk, and executive audiences.
- Experience supporting complex B2B sales cycles, including discovery, solution shaping, and client presentations.
- Deep understanding of fraud and financial crime challenges in digital payments, including account-to-account payments, scams, mule networks, transaction monitoring, identity, or behavioural risk signals.
- Ability to translate technical and analytical product capabilities into clear customer outcomes and business value.
- Proven experience creating high-quality sales enablement and go-to-market materials.
- Commercially minded, with an ability to connect customer needs, market trends, and product capabilities into growth opportunities.
- Comfortable working across global and regional teams, balancing consistency with local market adaptation.
- Strong stakeholder management skills, with the ability to influence across teams without direct authority.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts.
- Curious, collaborative, and proactive, with a continuous-improvement mindset.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings.
Skills
- Fraud prevention
- Financial crime
- Payments
- Risk technology
- B2B sales cycles
- Digital payments
- Account-to-account payments
- Scam detection
- Mule activity
- Transaction monitoring
- Identity verification
- Behavioural risk signals
- Product enablement
- Go-to-market strategy
- Sales enablement
- Stakeholder management
- Communication
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Mastercard is a global technology company in the payments industry.
- Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
- Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
- Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
- With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
- Mastercard Identity securely and seamlessly connects people with merchants, banks and businesses worldwide — enabling them to interact with confidence how, where and when they want.
- Powered by its identity data sharing technologies, identity insights, machine learning risk scores, and biometrics, Mastercard Identity enables organizations to verify and authenticate more genuine consumers and prevent fraud in real-time.
- As a global leader in identity, the company fuels and secures the entire verification and authentication lifecycle.
- From the initial account opening through account changes – and across the payment transaction and fraud ecosystems, Mastercard Identity instills trust on both sides of the interaction.