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About the Role
We are seeking an experienced and hands-on Generative AI Solution Architect to lead the design and delivery of enterprise-scale AI solutions within the banking and financial services sector. The ideal candidate will have a proven track record of architecting and deploying production-grade GenAI solutions for complex client environments. You will combine deep technical expertise in LLMs, Agentic AI, and enterprise architecture with the ability to engage senior stakeholders and translate business challenges into scalable, secure, and compliant AI solutions.
Responsibilities
- Lead the end-to-end architecture, solution design, and delivery of Generative AI and Agentic AI solutions for banking clients.
- Translate business requirements and regulatory considerations into scalable, production-ready AI architectures.
- Design and implement advanced GenAI solutions, including Retrieval-Augmented Generation (RAG), Multi-Agent Systems, Intelligent Document Processing, Knowledge Management Platforms, and Enterprise Workflow Automation.
- Define architecture patterns, governance standards, security controls, and best practices for enterprise AI adoption.
- Apply GenAI capabilities to areas such as data transformation, metadata management, customer service, risk, compliance, operations, and process automation.
- Collaborate with engineering, data, cloud, and business teams to ensure successful delivery and adoption.
- Drive solution assurance across the full software development lifecycle, including architecture reviews, testing, deployment, monitoring, and optimisation.
- Facilitate client workshops and present technical solutions to both executive and technical stakeholders.
Requirements
- 7+ years of experience in technology, architecture, or engineering roles.
- Minimum 3 years of hands-on experience delivering Generative AI solutions in production environments.
- Demonstrable experience successfully designing and launching multiple enterprise GenAI implementations beyond proof-of-concept stage.
- Strong expertise in LLM ecosystems including OpenAI, Anthropic, Gemini, and related model platforms.
- Hands-on experience with RAG architectures, Agentic AI frameworks, and orchestration tools such as LangChain, LangGraph, AutoGen, and CrewAI.
- Proven experience applying Agile delivery, DevOps, MLOps, and LLMOps practices to enterprise AI programmes.
- Strong cloud architecture experience across Azure, AWS, or GCP.
- Experience in model deployment, monitoring, observability, governance, versioning, and operational support.
- Excellent stakeholder management skills with proven experience engaging clients and senior business leaders.
- Strong understanding of enterprise security, risk management, and responsible AI principles.
- Must already be eligible to work in the United Kingdom.
Skills
- Banking, Financial Services, or other highly regulated industry experience.
- Experience delivering AI solutions in areas such as risk, compliance, fraud, customer operations, lending, or regulatory reporting.
- Data architecture, data modernisation, data platforms, or lakehouse expertise.
- Experience supporting large-scale cloud migration or transformation programmes.
- Knowledge of AI governance, model risk management, and regulatory requirements within financial services.
- Exposure to modern AI-native platforms and frameworks including Azure AI Foundry, Vertex AI, Bedrock, Databricks, or Palantir.
- Strong consulting and problem-solving mindset.
- Ability to balance strategic architecture with hands-on technical delivery.
- Excellent communication and presentation skills.
- Commercially aware and client-focused.
- Comfortable working in fast-paced, evolving technology environments.
- Passionate about innovation and the practical application of Generative AI within enterprise organisations.
Location
- Halifax, United Kingdom
Work Type
- Hybrid working 2 days a week in the office
- Permanent
Experience Level
- 7+ years of experience in technology, architecture, or engineering roles
- Minimum 3 years of hands-on experience delivering Generative AI solutions in production environments
Salary/Compensations
- Competitive salary with a generous bonus
Benefits
- Private healthcare
- Critical illness life assurance at 4 x your annual salary
- Income protection insurance
- Rewarding pension
- Everyday financial well-being solutions, such as cash back cards
- Cycle Scheme
- Wide range of professional and personal development opportunities
- Support for a range of learning initiatives
- Employee Stock Purchase Plan (ESPP)
About the Company
- EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed.
- EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.
- EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
- Headquartered in New York with more than 60,000 employees spanning six continents.
- For more information, visit www.exlservice.com.
Equal Opportunity
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.