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About the Role
Nestlé is seeking a commercially astute, ambitious, and strategic Senior Customer Business Manager to join their high-performing Sales team. This role offers a unique opportunity to lead critical customer partnerships, influence commercial strategy, and drive sustainable growth across a portfolio of iconic brands.
Responsibilities
- Create and deliver customer plans that accelerate sales growth and profitability
- Lead annual business planning and commercial negotiations
- Build influential relationships across customer organisations and internal stakeholders
- Drive performance against sales, profit, and market share targets
- Identify growth opportunities through category, shopper, and channel insights
- Champion eCommerce initiatives and help shape the future of online growth
Requirements
- A proven track record of successfully managing & growing major customer accounts withing a fast-paced FMCG environment highly desirable
- Strong commercial acumen, with the ability to drive sales growth while effectively managing trade investment and profitability
- Demonstrated success leading complex commercial negotiations with large-scale retail partners
- The ability to develop and execute customer growth strategies that create long-term value for both customers and the business
- A strategic mindset, underpinned by a strong understanding of category, shopper, brand and market dynamics
- Outstanding influencing and relationship-building skills, with the ability to engage credibly with stakeholders at all levels
- A collaborative, growth-oriented approach, coupled with the ambition to make a meaningful impact on customer and business performance
- Full Australian working rights
- Applicants may be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role
Skills
- Commercial acumen
- Sales growth
- Trade investment management
- Profitability management
- Complex commercial negotiations
- Customer growth strategies
- Category insights
- Shopper insights
- Brand dynamics
- Market dynamics
- Influencing skills
- Relationship-building skills
- eCommerce initiatives
Location
- Australia
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary + attractive bonus program
Benefits
- Up to 5 ‘KitKat Days’ each year
- Personalised development and varied career opportunities
- Wellbeing perks including free flu vaccinations, discounted private health insurance, and discounted gym memberships
- Access to Purchased Leave, Volunteering Leave, Sports Leave and Emergency Services Leave
- Up to 18 weeks Paid Parental Leave
- Discounts on Nestlé products and offers from our retail and service partners
- Novated leasing options
- Salary sacrifice to superannuation
About the Company
- At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference.
- We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.
- We aim to hire respectful, curious, value driven and inspiring people who care about the people’s lives that we touch every single day.
- Be a force for good.