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About the Role
The Retail Territory Representative serves as a Brand Ambassador across assigned Branded Partner, Corporate and Dealer retail locations, driving territory performance through strong relationships, sales execution, coaching, and market insights. This role is responsible for delivering strategic sales programs that achieve revenue, market share, and customer experience targets across a defined territory.
Responsibilities
- Manage an assigned Partner, Corporate and Dealer retail territory to deliver sales targets, KPIs, and execution priorities
- Build strong relationships with Dealer & Partner store employees, their respective leaders, Store Managers, and sales teams to influence performance
- Ability to work cross functionally with both Dealer & Partner account teams to ensure a strong feedback loop
- Develop and execute territory action plans based on sales analysis, contribution, and local market insights
- Train and coach retail associates on products, systems, promotions, and key differentiators
- Support and execute promotions, vendor events, demo days, and community initiatives to grow market share
- Act as escalation point for customer and store issues, ensuring timely resolution and follow-up
- Analyze sales reports and market performance to identify opportunities and risks
- Gather and share competitive intelligence and field insights with leadership
- Ensure brand standards are consistently executed across merchandising, demos, and collateral placement
- Escalate issues and recommendations to management
- Completion of checklists during visits including store and operating standards
- Ability to work flexible hours to meet changing deadlines inclusive of evenings, weekends and holidays
Requirements
- Post secondary education in Business or a related discipline (or equivalent experience)
- 3–5 years of experience in Retail Sales, Store Management, Field Representative, Dealer Account Management, or Telecommunications
- Proven ability to influence and drive results through relationships without direct authority
- Strong analytical, planning, and organizational skills
- Excellent communication and relationship-building capabilities
- Ability to work independently in a fast-paced, performance-driven environment
- Valid driver’s license includes a clean driver's abstract access to a personal vehicle, and ability to travel within assigned region.
- Pre-employment background check will be conducted
- Candidates must clear a criminal/credit background check and ID verification
- Previous employment verification may be required depending on the role
Skills
- Sales execution
- Coaching
- Market insights
- Relationship building
- Sales analysis
- Communication
Location
- Regional Store Locations, Greater Toronto Area, ON
Work Type
- Full time
- Onsite
Experience Level
- 3-5 years
Education Level
- Post secondary education in Business or a related discipline (or equivalent experience)
About the Company
- Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company.
- Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives.
- We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
- At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.
- If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
Equal Opportunity
- At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
- We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
- Everyone who applies for a job will be considered.
- We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
- We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
- Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.
- You matter to us!