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About the Role

We are looking for a Product Manager to own Heidi’s client platforms (iOS, Android, and desktop), used daily by over 200,000 clinicians. This role requires an obsession with user experience, performance, and quality, ensuring every interaction is seamless for clinicians during patient consultations.

Responsibilities

Own product strategy and roadmap for Heidi’s client platforms (iOS, Android, Desktop), setting clear goals and being held accountable to achieving them.
Obsess over performance; every frame drop, every loading spinner, every crash is personal.
Navigate platform constraints and opportunities across iOS, Android, and Electron, knowing when to build native vs cross-platform.
Own mobile monetisation strategy including App Store T&Cs, onboarding optimisation, and payment pathways.
Think native-first: leverage iOS/Android platform capabilities (Bluetooth, native calling, camera, clipboard) for clinician workflows.
Ship meaningful improvements by working closely with engineering and design, understanding that small changes affect millions of sessions weekly.
Partner with hardware teams on design-engineering tradeoffs when software meets device (wearables, ambient surfaces).
Sweat the details that separate good software from beloved software; microinteractions most PMs wouldn’t notice.
Maintain high standards for issue-tracking hygiene, design system consistency, and team shipping practices.
Build strong relationships with Apple, Google, and platform teams to stay ahead of OS changes.

Requirements

BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related).
4+ years shipping consumer products across mobile and desktop, though we care more about what you’ve built than time served.
A romantic streak about software and a belief that great design transforms someone’s day.
Deep platform fluency with opinions about when to diverge vs converge across iOS and Android.
Performance obsession; you’ve profiled apps, optimised render loops, and know what causes jank.
Consumer product craft in B2B contexts where you refused to compromise on polish.
You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you’ve made with them.
Fluency with core LLM concepts and systems (prompting, fine-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user-facing products.
You default to building over requesting.
Strong opinions, weakly held; you’ll shift the room when you’re right.
Data fluency with diagnostic teeth; you can read Amplitude dashboards and diagnose platform-specific problems.
Are you an execution powerhouse?
Have you shipped something this week?
Are you good at games?
Did you have a weird teenage hobby?
Are you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call?
Does the prospect of making health systems a lot nicer make you feel fuzzy inside?

Skills

iOS
Android
Desktop
Electron
Native
Cross-platform
Mobile monetisation
App Store T&Cs
Onboarding optimisation
Payment pathways
Bluetooth
Native calling
Camera
Clipboard
Wearables
Ambient surfaces
Microinteractions
Issue-tracking
Design system consistency
Shipping practices
Apple
Google
Platform teams
Swift
Amplitude
AI tools
LLM concepts
Prompting
Fine-tuning
Embeddings
Retrieval
Evaluation

Location

Sydney
Melbourne

Work Type

Full-time
Work from anywhere

Experience Level

Senior
Young, hungry hopefuls

Education Level

BA/BS in a technical or analytical field

Benefits

$1,000 annual learning and development budget
$150/month health and wellness allowance
$500 home office budget
26 weeks paid primary parental leave
18 weeks paid secondary parental leave
Fertility support up to $10,000
Four weeks of work from anywhere per year
Serious equity

About the Company

Heidi is an AI startup focused on building the finest AI Care Partner, aiming to strengthen the human connection in healthcare.
The company has achieved significant growth, supporting millions of patient visits and becoming one of the fastest-growing companies globally.
Heidi's mission is to solve the problem of strained healthcare systems, improving the quality of life for clinicians and patients.
The team consists of medicos, engineers, and designers dedicated to transforming healthcare through technology.
Heidi operates on outcomes over inputs, valuing mental health and offering flexibility.