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About the Role
This role focuses on managing client accounts, ensuring client needs are met, and delivering solutions effectively. It involves supporting account strategies, driving profitable growth, and maintaining strong client relationships through exceptional customer service.
Responsibilities
- Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
- Support the development and execution of account strategies and contribute to profitable growth.
- Maintain regular client communication, building strong relationships and delivering exceptional customer service.
- Collaborate with cross-functional teams to execute account-related projects successfully.
- Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
- Participate in preparing and delivering client reports and presentations.
- Actively monitor industry trends and adapt account strategies accordingly.
- Support and mentor junior account management professionals in their growth.
Requirements
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
- Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships
- Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
- A continuous learner that stays abreast with industry knowledge and technology
Skills
- Account leadership
- Sales
- Revenue objectives
- Client relationship building
- Leadership
- Strategic planning
- Communication skills
- Business growth
- Industry knowledge
- Technology
- Account management
Experience Level
- 7+ years of relevant work experience
- 3 years in a similar role
Education Level
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- An advanced degree in a relevant field is a plus
About the Company
- At DXC Technology, we believe strong community connections are key to success. Our work model emphasizes in-person collaboration while offering flexibility to support employee well-being, productivity, individual work styles, and living situations. DXC is committed to creating an inclusive environment where everyone can thrive.
Equal Opportunity
- Recruitment fraud is a fraudulent practice of providing job seekers with fake job offers, typically through online services such as fake websites or unsolicited emails impersonating companies. These emails may ask recipients to provide personal information or make payments as part of an illegal recruitment process. DXC does not extend employment offers through social media networks and will not ask applicants for money or payments at any stage of the recruitment process. We will also not ask job seekers to purchase IT equipment or other equipment on our behalf. Learn more about recruitment fraud here.