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About the Role
Okta is building the trusted, neutral infrastructure to enable organizations to safely embrace AI. This role is an opportunity to do career-defining work in a mission-driven environment, focusing on the end-to-end sales compensation lifecycle for a high-growth field organization.
Responsibilities
- Oversee monthly commission calculation and payout lifecycle for global sellers, streamlining processes to maintain near-zero error margins.
- Operationalize data reconciliations between CRM, Workday, and Xactly Incent to safeguard data integrity and ensure calculation accuracy.
- Map core commission workflows to eliminate friction and reduce monthly close processing times.
- Identify and deploy automation tools, custom scripts, and AI-driven efficiencies for commission validations, accruals, payment submissions, and reporting.
- Drive alignment with GTM Strategy, Sales Operations, Finance, and IT on process improvement priorities.
- Lead change management for new tools, processes, and operating models to ensure smooth adoption.
- Build and maintain scalable operational frameworks, seller performance dashboards, and executive reporting in BI tools.
- Monitor payout-to-revenue ratios, quota attainment distributions, error rates, and operational SLA performance.
- Maintain audit-ready control documentation and management review controls for commission processes.
- Serve as the primary point of contact for internal and external audit engagements.
- Manage, mentor, and inspire a high-performing global commission operations team.
- Act as the primary escalation point for complex rep inquiry resolutions and payment adjustments.
Requirements
- 8+ years of progressive experience in sales compensation operations, incentive compensation management (ICM), or revenue operations.
- Proven success running commission processing for mid-to-large enterprise sales organizations (700+ reps) under tight close deadlines.
- Deep hands-on experience with enterprise ICM platforms (e.g., Xactly), CRM platforms (Salesforce), SQL, BI tools (Tableau, Power BI), and advanced Excel proficiency.
- Demonstrated success collaborating with GTM Strategy, Sales Operations, Accounting, FP&A, and Legal on exception workflows and financial compliance.
Skills
- Sales compensation operations
- Incentive compensation management (ICM)
- Revenue operations
- Execution
- Analytics
- System optimization
- Data reconciliation
- Process engineering
- Automation
- AI tools
- Change management
- BI tools (Tableau, Power BI)
- Salesforce
- SQL
- Advanced Excel
Location
- San Francisco Bay Area
- California (excluding San Francisco Bay Area)
- Colorado
- Illinois
- New York
- Washington
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor’s degree in Finance, Accounting, Business Administration, Systems, or equivalent practical experience.
Salary/Compensations
- $162,000—$222,000 USD (San Francisco Bay Area)
- $144,000—$198,000 USD (California excluding San Francisco Bay Area, Colorado, Illinois, New York, Washington)
Benefits
- Equity (where applicable)
- Bonus
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending account
- Paid leave (including PTO and parental leave)
About the Company
- Okta is building the trusted, neutral infrastructure that enables organizations to safely embrace AI.
- Okta has a global community spanning over 20 offices worldwide, united by a drive to innovate.
- The Okta Experience includes supporting well-being, driving social impact, and developing talent and fostering connection + community.
- Onboarding is an immersive, in-person experience designed to accelerate impact and connect to the mission and team from day one.
Equal Opportunity
- Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.
- Okta considers for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
- Reasonable accommodation is available for the job application, interview process, or onboarding.
- Okta may use Automated Employment Decision Tools (AEDT) that use artificial intelligence, machine learning, or other automated processes to assist in the recruitment and hiring process.