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About the Role
The Stylist at Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals aligned with Johnny Was’ retail standards. The Stylist plays a critical role in supporting store leadership and ensuring the smooth day-to-day operation of the boutique.
Responsibilities
- Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle
- Build authentic, long-term relationships through proactive clienteling and outreach
- Maintain and grow an active client book with consistent follow-up and appointment selling
- Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling
- Anticipate client needs and resolve concerns with professionalism and urgency
- Support store events, trunk shows, and community activations to drive traffic and client engagement
- Ensure an elevated client experience through personalized engagement and continued communication
- Achieve and exceed individual goals and KPI targets including Sales Volume, Transaction, Units per Transaction (UPT), Average Unit Retail (AUR), Average Order Value (AOV), and Client acquisition and retention metrics
- Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities
- Utilize CRM and clienteling tools to track performance and maximize repeat business
- Act as a brand ambassador, embodying the Johnny Was lifestyle and values
- Maintain polished, luxury-appropriate personal presentation
- Uphold company policies, operational procedures, and compliance standards
- Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction
- Confidently oversee boutique operations independently as needed
- Build strong partnerships with clients, peers, and management through effective communication
- Accurately execute POS transactions, including cash handling, alarms, and security procedures
- Open and close the store, performing all tasks to company standard and compliance
- Assist with shipment processing, stock replenishment, and inventory management
- Maintain a clean, organized, and visually compelling store environment
Requirements
- 2-3+ years of luxury, contemporary, or premium retail sales experience preferred
- Proven track record of achieving sales goals and performance metrics
- Strong interpersonal skills with a client-first mindset
- Passion for fashion, craftmanship, and styling
- Ability to work in a fast-paced, results-driven environment
- Flexible availability including evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 pounds
Skills
- Styling expertise
- Relationship-building
- Clienteling
- Product knowledge
- Sales
- Customer service
- Visual merchandising
- POS transactions
- Cash handling
- Inventory management
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2-3+ years
Salary/Compensations
- $22.00 - $24.00 per hour plus 2% commission on personal sales
Benefits
- Healthcare
- Retirement savings
- Paid time off/vacation
- Product discounts
About the Company
- At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression.
- California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.
Equal Opportunity
- This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.
- If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.
- Oxford Industries participates in E-Verify.
- Right to Work Statement in English and Spanish.
- Please click here to review our Applicant Privacy Policy.