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About the Role
The Senior Product Manager is responsible for defining the product vision, strategy, and roadmap for a portfolio of products. This role requires gathering market research, understanding customer needs, and leading teams to translate concepts into new products and features. The incumbent will advise cross-functional specialists and operate with substantial latitude, influencing a broad group of stakeholders without direct reports.
Responsibilities
- Define the strategic vision for a product portfolio based on customer needs, industry trends, and the competitive landscape.
- Identify opportunities for product enhancements based on research, industry intelligence, and customer feedback.
- Develop business cases and presentation collateral to gain support and ensure alignment across Federal Reserve System workgroups and governance bodies.
- Collaborate with product managers to set product priorities and maintain the product roadmap.
- Act as the point of intake for product improvements from internal stakeholders.
- Write epics for development teams and operate in scaled agile (SAFe) methodology.
- Partner with internal subject-matter-experts in sales, marketing, analytics, research, user-experience design, architecture, security, development, and customer support to bring products and features to market.
- Set the strategic vision and priorities for the product roadmap and lead from concept to launch.
- Oversee ongoing revenue management activities, including revenue trends and forecasts for products and services, in partnership with sales and marketing.
Requirements
- Bachelor’s degree or equivalent experience.
- Ten or more years of relevant work experience.
- Expert knowledge of Product Management principles and practices obtained through education, experience, or certification.
- Demonstrates aptitude to understand and envision relevant technology and software applications.
- Strong understanding of the Securities business, customers, and the Federal Reserve Bank's product suites.
- Ability to lead product strategy and initiatives cross-functionally.
- Independent thinking and decision-making abilities.
- Excellent writing, communication, and consultative skills and experience.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
- Must comply with the Bank’s ethics rules regarding ownership of securities.
Skills
- Product Management
- Market Research
- Customer Needs Analysis
- Business Case Development
- Product Roadmapping
- Agile Methodologies (SAFe)
- Cross-functional Collaboration
- Revenue Management
- Consultative Skills
Location
- Boston, MA
- New York, NY
- Philadelphia, PA
- Cleveland, OH
- Richmond, VA
- Atlanta, GA
- Chicago, IL
- St. Louis, MO
- Minneapolis, MN
- Kansas City, MO
- Dallas, TX
- San Francisco, CA
Work Type
- Full-time
- Onsite
Experience Level
- Ten or more years of relevant work experience
- Advanced level of work required
Education Level
- Bachelor’s degree or equivalent experience
- MBA preferred
Salary/Compensations
- $151,700 - $179,400 annually
Benefits
- Potential annual performance-based discretionary bonuses
About the Company
- Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service.
- FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
- Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States.
- Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
- The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.
Equal Opportunity
- The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.