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About the Role
As a Food & Beverage All Rounder, you will warmly welcome guests and guide them through culinary offerings, recommending dishes and beverages. Your precision, customer satisfaction, and collaborative spirit are vital for event success.
Responsibilities
- Create a welcoming and friendly atmosphere, turning moments into memories and experiences into stories.
- Transform obstacles into opportunities, demonstrating problem-solving abilities and positivity.
- Elevate dining experiences with personalized food and beverage suggestions in outlets and at events.
- Upsell by crafting unforgettable experiences that leave guests wanting more.
- Proactively source information to increase product knowledge.
- Communicate confidently with guests and colleagues for seamless teamwork.
- Meticulously set up and pack service areas, taking pride in the space.
Requirements
- Proven track record in customer service within the hospitality sector.
- Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills.
- Adaptability in diverse food & beverage settings with flexibility for varied schedules, including weekends and public holidays.
- Possession of a valid RSA or equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and collaborating within a diverse team.
Skills
- Customer service
- Food & beverage protocols
- Table service
- Beverage expertise
- Event service
- Coffee crafting
- Adaptability
- Communication
- Teamwork
- Problem-solving
Location
- Sydney
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership with discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program for earning status and reward points.
- Learn Your Way - access to Accor Academy and Typsy for career development.
- Build Your Network - connect with over 300,000 Accor professionals globally.
- Worldwide Opportunities - growth potential within Accor's global network of over 400 hotels in the Pacific and 5,000+ across 110 countries.
About the Company
- The Sebel Quay West Suites Sydney offers chic style and sophistication in the historic Rocks district, near Circular Quay, with views of the Sydney Opera House and Harbour Bridge.
- Our contemporary apartments provide a luxurious retreat, and The Quartier Bistro & Bar offers a refined dining experience.
- We provide versatile meeting and event facilities.
- Accor is a world-leading hotel operator committed to welcoming employees as they are, fostering growth and learning, and building diverse, inclusive teams globally.
Equal Opportunity
- Accor is an inclusive company, building diverse teams across the globe.
- We welcome you as you are.