Housekeeping Manager at Horseshoe Bay Resort | NY, US | Rezi

Housekeeping Manager at Horseshoe Bay Resort

Housekeeping Manager

Horseshoe Bay Resort · NY, US

1 weeks ago

Housekeeping Manager

Horseshoe Bay Resort · NY, US

10 days ago
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About the Role

As a Housekeeping Manager, you'll be part of a great team of helpful people who are passionate about delivering exceptional service. The Housekeeping Manager is responsible for ensuring that the staff in the Housekeeping department cleans and maintains the guest rooms and public space areas in accordance with client/guest expectations and Crescent standards of product and service. This role takes part in servicing our guests around our beautiful Hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

Responsibilities

  • Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects.
  • Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
  • Assist room attendants and housepersons in securing all supplies and tools necessary for the completion of daily tasks.
  • Plan and implement hotel-wide changes such as those affecting amenity set-ups or communication pieces.
  • Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
  • Other job-related duties as assigned based on business need.

Requirements

  • At least 2 years prior experience in a similar position at a hotel.
  • Excellent communication and leadership skills.
  • Pride in providing excellent service and high level of cleanliness of the rooms for our guests.
  • Great attention to detail.
  • Passion for our industry and for providing quality of service to our customers.
  • Looking for flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

Skills

  • Communication
  • Leadership
  • Attention to detail

Location

  • New York, NY

Work Type

  • On-site
  • Full-time

Experience Level

  • 2+ years

Salary/Compensations

  • $35 - $36 per hour

Benefits

  • An exceptional benefit plan for eligible associates & their family members
  • 401K matching program for eligible associates
  • Flexible scheduling
  • Discounts with Crescent managed properties in North America for associates & their family members.

About the Company

  • Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood.
  • Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace and unique art-infused meeting spaces, NoMo Soho is a key player in New York’s competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world.
  • As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with your stay.
  • NoMo SoHo offers an unmatched perspective with 360-degree views of the skyline.
  • At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
  • That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
  • By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity

  • Crescent Hotels & Resorts is dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
  • By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.