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Greet guests upon arrival, offer seating choices, and escort them to their tables with menus.
Maintain a daily logbook for inter-shift and management communication.
Ensure the dining room is properly set up.
Manage reservations and special function arrangements.
Comply with attendance policies and work availability requirements.
Perform other assigned job-related duties.

Ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Ability to communicate effectively with guests.
Willingness to assist coworkers and be a team player.
Ability to understand guest requests, memos, reservations, promotional materials, and event orders.
Ability to memorize and promote menu items.
Ability to navigate a crowded room to seat guests.
Ability to handle customer complaints and concerns positively and effectively, including listening, showing empathy, and providing solutions.
Ability to build and maintain effective working relationships with colleagues, customers, and patrons.

Host-Hostess at Horseshoe Bay Resort

Host-Hostess