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Tailor your resume to this Part Time Sales Advisor (Sydney) - 1 November 2026 to 31 January 2027 role.
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About the Role
As a Part-Time Sales Advisor, you will be the welcoming face of our brand, providing high-level customer service, processing deliveries, replenishing stock, and merchandising products. Your role is crucial in creating positive customer experiences and showcasing the brand's offerings.
Responsibilities
- Initiate conversations with customers.
- Assist customers at the cash desk, fitting rooms, and on the shop floor.
- Process deliveries.
- Replenish stock.
- Merchandise garments on the shop floor.
- Create welcoming experiences that showcase the brand.
- Guide customers through their shopping journey.
- Offer genuine assistance and proactive service.
- Collaborate with the team to create memorable moments.
Requirements
- Customer-focused: Enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: Have a genuine interest in people, communicate clearly, and actively listen.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: Have a passion for the brand and collection.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- Valid work visa.
- Able to commit fully for the duration of the contract.
- Previous experience in customer service is preferable but not mandatory.
- Familiarity with fabrics is preferable but not mandatory.
- Understanding of store operations is preferable but not mandatory.
- Customer service skills from previous retail experience is preferable but not mandatory.
- Confident in offering customers advice on fashion trends, materials, sizing etc. is preferable but not mandatory.
Skills
- Customer service
- Communication
- Active listening
- Adaptability
- Flexibility
- Initiative
- Merchandising
- Stock replenishment
- Fashion advice
Location
- Sydney, Australia - Martin Place
- Sydney, Australia - Bondi Junction
- Sydney, Australia - Chatswood Chase
Work Type
- Part-time
- Contract
Experience Level
- Entry level
Benefits
- 25% staff discount across all H&M Group brands (in-store and online).
About the Company
- COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design.
- The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
Equal Opportunity
- At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
- We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.
- This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.
- That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.