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About the Role
We are seeking an experienced Care Manager for clients throughout Manhattan. This is a hands-on lead role where you will be the primary point of contact for assigned clients, families, and providers, driving the day-to-day work of each case. A collaborative team is available for consultation and coverage, but this role requires someone comfortable owning their cases independently. This role is a great fit for an experienced RN or social worker who enjoys building relationships, solving complex problems, and taking real ownership of their work.
Responsibilities
- Conduct comprehensive assessments (medical, functional, cognitive, emotional, psychosocial, environmental)
- Develop and update individualized care plans
- Identify and proactively address risks
- Attend appointments with clients when appropriate
- Advocate for client needs
- Help prepare questions for appointments
- Document and track referrals, testing, and follow-ups
- Coordinate communication among physicians, specialists, therapists, agencies, and facilities
- Manage transitions between care settings
- Support discharge planning and close gaps in care
- Serve as a trusted point of contact for families
- Provide timely updates to families
- Help families navigate decisions on safety, independence, and living arrangements
- Monitor client functioning and environment
- Identify concerns such as falls, medication issues, isolation, and caregiver strain
- Coordinate home care, transportation, equipment, and community resources
- Maintain accurate, timely case notes and organized files
- Track outstanding tasks and deadlines
- Maintain confidentiality and professional boundaries
Requirements
- Active NY State license as RN or Licensed Social Worker (LSW, LMSW, or LCSW)
- Experience in care management, case management, home health, hospice, hospital discharge planning, geriatrics, or social work
- Strong communication, organization, and relationship-building skills
- Ability to work independently across homes, medical offices, hospitals, and facilities
- Ability to travel reliably throughout Manhattan
- Professional liability/malpractice insurance appropriate to your license
- Strong computer and documentation skills
- Proactive, highly organized, and comfortable owning complex cases
- A strong communicator with families and healthcare professionals
- Compassionate but boundaried
- Resourceful in unfamiliar situations
- Able to juggle multiple clients
- Diligent about documentation and follow-up
Skills
- Care management
- Case management
- Communication
- Organization
- Relationship-building
- Computer skills
- Documentation
Location
- Manhattan, NY
Work Type
- Part-time
- 1099 Independent Contractor
- Field-based/in-person client visits
- Remote coordination
- Administrative work
Experience Level
- Experienced
Education Level
- BSN (nursing) or MSW (social work) preferred
Salary/Compensations
- Starting at $70/hour
Benefits
- Employee discounts
About the Company
- Dot Cares is a client-centered aging life care and care management practice serving families throughout New York City, the Lower Hudson Valley, and Southern Connecticut.
- We help older adults and their families navigate the medical, social, logistical, and emotional complexities of aging, chronic illness, and major life transitions — serving as trusted advocates who coordinate resources and make sure nothing falls through the cracks.
- Connecting the dots. Supporting families. Improving care.