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About the Role

This role is focused on the intersection of community, fandom, and content, strengthening Microsoft's relationships with content creators across the ecosystem. It involves identifying emerging voices, cultivating relationships, building community-driven programs, and helping technical creators become advocates of Microsoft's products, driving advocacy and authentic storytelling through community building.

Responsibilities

Act as a trusted connector within the developer, startup, and technical creator ecosystem, building relationships with the people and communities shaping what's next.
Discover and support emerging technical creators, builders, and community leaders, helping grow the next generation of voices working with Microsoft.
Help technical creators create their best work by providing the relationships, context, support, and opportunities needed to tell meaningful stories with Microsoft technologies.
Design and operate always-on programs, activations, and community experiences that bring technical audiences together and create meaningful opportunities for connection, collaboration, and participation.
Partner across Microsoft to connect community insights, creator ecosystems, and business priorities into programs that resonate with technical audiences.
Elevate community stories and builder achievements into moments that earn attention, drive conversation, and strengthen Microsoft's presence within developer culture.
Build the measurement frameworks that help Microsoft understand community health, creator ecosystem growth, advocacy, influence, and long-term business impact.

Requirements

Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.
Master’s Degree in Marketing, Communications, Business, Computer Science, Media, or related field AND 3+ years relevant experience in community management, creator or influencer marketing, developer ecosystems, technical audience engagement, partnerships, social media, or integrated marketing OR equivalent experience.
8+ years of experience in community management, developer relations, advocacy or ambassador programs, or a closely related growth or marketing.
Fluency with community platforms and tooling such as Discord, Reddit, forums, Circle, Bevy, Discourse, or Khoros, alongside listening, analytics, and CRM.
Demonstrated track record of scaling an online community or advocacy program from recruitment and onboarding through recognition, retention, and measurable business impact.
Experience designing or running community programs, events, meetups, hackathons, workshops, ambassador programs, creator cohorts, or other audience engagement initiatives.
Experience identifying, recruiting, onboarding, and developing creators, advocates, or community members as part of a broader marketing or community strategy.
Familiarity with developer, startup, AI, open-source, creator, and internet culture, with a strong understanding of how technical audiences discover, trust, and engage with content.
Ability to translate complex technical topics into accessible, credible, and compelling content opportunities for creators, communities, and broader audiences.

Skills

Community Management
Creator Marketing
Influencer Marketing
Developer Ecosystems
Technical Audience Engagement
Partnerships
Social Media
Integrated Marketing
Discord
Reddit
Forums
Circle
Bevy
Discourse
Khoros
Community Platforms
Listening Tools
Analytics Tools
CRM
Event Management
Marketing Strategy
Business Planning
Marketing Operations
AI
Open-Source
Internet Culture

Location

U.S.

Work Type

Full-time

Experience Level

3+ years
8+ years

Education Level

Bachelor's Degree
Master's Degree

Salary/Compensations

USD $106,400 - $203,600 per year (U.S. typical base pay range)
USD $137,600 - $222,600 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

At Microsoft, we’re building a modern, AI-forward marketing organization that learns faster, activates smarter, and drives measurable impact. Our approach blends human creativity with AI-powered insights to fuel bold, culturally inspired creative strategies at scale. We prioritize outcomes over outputs, embrace rapid learning loops, and operate in agile flight formations that unite disciplines across Commercial Brand, Creative, and Customer Marketing.
At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what's next for everyone.
At Microsoft, we have something most brands spend years trying to build: passionate communities of people who genuinely love our products. They teach one another, create businesses with our tools, compete in global tournaments, build entire careers around our technologies, and bring millions of others along for the journey. The Creator & Fandom team exists to help those communities grow and thrive.

Equal Opportunity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.