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About the Role
This role supports and manages BlackRock’s global ETF franchise on ESP, an in-house platform built on Aladdin. The team owns core operational workflows across the ETF lifecycle, ensuring timely and accurate execution within a robust control framework. The role partners with internal teams on new product launches, platform enhancements, and strategic change initiatives, focusing on operational excellence, scalability, risk reduction, and support for commercial objectives.
Responsibilities
- Support core ETF Servicing activities across the ETF lifecycle, partnering closely with colleagues in Portfolio Management, Capital Markets, Technology, Product Development and Operations.
- Help deliver a high-quality experience for Authorized Participants and the broader ETF ecosystem.
- Apply a strong risk management mindset to day-to-day activities, identifying, escalating, and managing operational risk.
- Contribute to the development of ETF Servicing capabilities, supporting product and stakeholder needs through clear processes, strong execution, and effective cross-functional collaboration.
- Support the enhancement of governance processes and performance metrics to evaluate efficiency and effectiveness.
- Identify opportunities to streamline, scale, and improve ETF Servicing functions.
Requirements
- 5–8 years of experience in the ETF industry
- Relevant experience across ETF operations, client service, fund accounting, custody or banking
- Strong collaboration skills and ability to work effectively with global, regional, and local stakeholders
- Ability to build strong working relationships, navigate a complex organization, and influence outcomes through partnership and credibility
- Strong communication skills, including the ability to summarize and synthesize complex topics clearly for senior stakeholders
- Execution-focused with sound commercial awareness and ability to contribute to cross-functional initiatives and deliver practical results
- Strong problem-solving ability with critical thinking, quantitative and analytical skills, and a proactive approach to learning
- Experience supporting business process improvement, operating model change, or technology-related initiatives as a subject matter expert or key contributor
- Track record of contributing to project delivery in a dynamic, deadline-driven environment
- Japanese and English language proficiency required
Skills
- Risk management
- Collaboration
- Communication
- Execution
- Commercial awareness
- Problem-solving
- Critical thinking
- Quantitative analysis
- Analytical skills
- Process improvement
- Project delivery
Location
- Global
Work Type
- Hybrid
Experience Level
- 5-8 years
Benefits
- Strong retirement plan
- Tuition reimbursement
- Comprehensive healthcare
- Support for working parents
- Flexible Time Off (FTO)
About the Company
- BlackRock is a global asset manager and technology provider dedicated to helping more people experience financial well-being.
- We help millions of people invest to build savings that serve them throughout their lives.
- BlackRock is a leading global provider of Exchange Traded Funds (ETFs), with a broad platform spanning asset classes, investment strategies, and markets.
- With over two decades of ETF innovation and expertise, we deliver transparent and cost-efficient solutions to clients worldwide.
- Our mission is to help more and more people experience financial well-being.
- Our clients' investments help strengthen the global economy, support businesses, finance infrastructure projects, and facilitate innovations.
- We are dedicated to creating an environment where colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities to help them thrive.
Equal Opportunity
- BlackRock is proud to be an Equal Opportunity Employer.
- We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.