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About the Role
The Alcohol and Gaming Commission of Ontario (AGCO) is seeking a strategic and forward-thinking leader to join the Information & Information Technology (I+IT) Division as the Senior Manager, Office of the CIO. This role is responsible for leading the Office of the CIO (OCIO) function, providing leadership in strategic planning, portfolio management, governance, executive enablement, organizational performance, workforce planning, financial stewardship, and stakeholder engagement. The Senior Manager will support strategic priority setting, investment planning, governance, performance management, and executive decision-making across the division, enabling executive decision-making, communicating business value, and evolving how I+IT plans, governs, and demonstrates impact.
Responsibilities
- Lead annual I+IT strategic planning, priority setting, and investment alignment activities.
- Provide stewardship of the I+IT strategy, governance frameworks, and supporting roadmaps.
- Lead strategic portfolio management activities, ensuring alignment between organizational priorities, funding, workforce capacity, and delivery commitments.
- Support the development and continuous evolution of I+IT's operating model, service portfolio framework, governance practices, and performance management capabilities.
- Establish and maintain portfolio performance, value realization, financial management, workforce planning, and executive reporting capabilities.
- Facilitate divisional governance forums, decision-rights frameworks, prioritization processes, and executive escalation pathways.
- Serve as a strategic advisor to the CIO and I+IT leadership team providing analysis, recommendations, and executive support on emerging priorities, organizational risks, investment decisions, and divisional performance.
- Oversee development of executive materials, Board updates, performance dashboards, divisional plans, and strategic communications.
- Lead workforce capacity planning, organizational effectiveness and performance measurement activities across the division.
- Oversee strategic vendor, contract, and partnership governance activities to optimize value, performance, and risk management.
- Foster strong partnerships with business leaders, executive stakeholders, and external partners to ensure alignment with AGCO strategic objectives.
- Lead, coach, mentor, and develop a high-performing team while fostering an inclusive, collaborative, and innovative culture.
Requirements
- Post-secondary education in Business, Information Technology, Public Administration, Engineering, or a related discipline.
- 7-10 years of progressively responsible leadership experience in strategic planning, portfolio management, governance, business transformation, IT management, or related fields.
- Proven experience developing and executing organizational strategies, governance frameworks, and annual planning processes.
- Demonstrated expertise in portfolio management, investment planning, organizational performance measurement, and executive reporting.
- Strong financial management capabilities, including budgeting, forecasting, business case development, benefits realization, and value measurement.
- Experience leading workforce planning, organizational effectiveness, or resource optimization initiatives.
- Exceptional stakeholder management, consulting, facilitation, and influencing skills, with experience advising senior executives.
- Demonstrated ability to develop executive presentations, dashboards, briefing materials, and strategic communications.
- Proven people leadership experience, including coaching, mentoring, performance management, and team development.
- Knowledge of public sector governance, accountability frameworks, and strategic decision-making processes is considered an asset.
- Experience with data-driven decision making, performance analytics, and portfolio management practices.
- Eligibility to work in Canada and the ability to successfully complete a criminal background check.
Skills
- Strategic planning
- Portfolio management
- Governance
- Business transformation
- IT management
- Organizational strategies
- Annual planning processes
- Investment planning
- Organizational performance measurement
- Executive reporting
- Financial management
- Budgeting
- Forecasting
- Business case development
- Benefits realization
- Value measurement
- Workforce planning
- Organizational effectiveness
- Resource optimization
- Stakeholder management
- Consulting
- Facilitation
- Influencing skills
- Executive presentations
- Dashboards
- Briefing materials
- Strategic communications
- People leadership
- Coaching
- Mentoring
- Performance management
- Team development
- Public sector governance
- Accountability frameworks
- Strategic decision-making processes
- Data-driven decision making
- Performance analytics
- Portfolio management practices
- PMP
- Lean Six Sigma
- Agile
- Prosci
- TOGAF
- Certified Business Architect
Location
- Head Office, Toronto, ON
Work Type
- Permanent
- Full-Time
- In-Office
Experience Level
- Senior Manager
- 7-10 years of progressively responsible leadership experience
Education Level
- Post-secondary education in Business, Information Technology, Public Administration, Engineering, or a related discipline.
Salary/Compensations
- $110,638 to $164,168
Benefits
- Generous time-off policy, including 2 volunteer days
- Defined benefit pension plans
- Comprehensive health, dental, and vision plans, with 100% employer-paid premiums
- Well-being credits
- Employer-paid parental leave top-up
- Professional development opportunities
- 24/7 confidential support through our Employee Assistance Program
- Convenient, central location near the subway line
- Paid onsite parking
About the Company
- The Alcohol and Gaming Commission of Ontario (AGCO) is an agency where innovation thrives, ideas flourish, and passion drives us to new heights of excellence.
- Reporting to the Ministry of the Attorney General, the AGCO is responsible for regulating Ontario’s vibrant alcohol, gaming, horse racing, and private retail cannabis sectors in accordance with the principles of honesty and integrity, and in the public interest.
- The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row.
- This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth.
- We remain committed to fostering a supportive and rewarding work environment for our employees.
Equal Opportunity
- The AGCO is an inclusive and equal opportunity employer.
- The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute.
- Disability related accommodation during the recruitment process is available upon request.