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About the Role
As the Senior Product Manager for AI & Platform, you will own a technically ambitious and horizontally impactful part of our product, driving the strategy and execution of the roadmap for AI and core platform capabilities. This role offers a unique opportunity to define the responsible use of LLMs and agentic patterns in government and social services at a national scale.
Responsibilities
- Develop the multi-year vision for AI and core platform services evolution.
- Drive the development of AI tools like automated meeting transcription, intelligent form pre-fill, and "Chat with Binti AI".
- Build platform-level solutions to address common pain points across Binti modules.
- Collaborate with technical teams to architect scalable AI systems and a flexible platform.
- Build and test high-fidelity prototypes of new platform and AI features rapidly.
- Understand social worker and agency leadership needs through user-centric research.
- Own metrics for platform health and AI adoption, focusing on social worker time saved, AI accuracy, and platform velocity.
Requirements
- 5+ years of product management experience, with a strong emphasis on B2B SaaS, developer platforms, or AI-integrated products.
- Experience with regulated, government-facing, or complex workflow software is a plus.
- Comfortable in technical discussions on API design, LLM orchestration, and data architecture.
- Informed opinions on the appropriate use of AI in high-stakes workflows.
- AI-native in work and building, utilizing tools like Claude, Cursor, Lovable, or v0.
- Ability to distill complex requirements into elegant, configurable platform components using systems thinking.
- Experience scaling products from early-stage to enterprise-scale, particularly in regulated or government-facing environments.
- Excellent written and verbal communication skills for diverse audiences.
- Passion for Binti’s mission and values.
Skills
- Product Management
- B2B SaaS
- Developer Platforms
- AI-integrated products
- API Design
- LLM Orchestration
- Data Architecture
- Systems Thinking
- AI-native tools (Claude, Cursor, Lovable, v0)
Location
- San Francisco, CA
Work Type
- Hybrid
Experience Level
- 5+ years
Benefits
- Above-market compensation package (salary + equity)
- Excellent medical, dental, vision, and life insurance (99% of premiums covered for employee and dependents)
- Flexible vacation time
- 13 paid holidays
- 16 weeks of paid parental bonding leave
- Sick/mental health time (accrue up to 80 hours)
- 4 weeks of sabbatical after 4 years of service
- 401k
- Commuter benefits
- FSA
- DCFSA
- $5,000 annual bonus for CASA volunteers
- $2,500 annual reimbursement for ongoing learning and development
- $300 reimbursement for initial office setup
- $50 monthly reimbursement for effective work expenses
- Paid jury duty
About the Company
- Binti builds software for state and county government agencies, focusing on reinventing social services.
- Binti started in child welfare with the mission of helping every child have a safe, loving, and stable family.
- Binti has helped approve over 100,000 families to foster or adopt and supports over 49% of the nation’s child welfare system.
- Binti is expanding its product offerings horizontally across other areas in social services.
- Binti is a for-profit, mission-driven software company based in San Francisco, CA.
- Investors include Founders Fund, First Round Capital, Kapor Capital, and others.
- Binti is a team of ~90 people and growing quickly.
- Binti aims to create a workplace where everyone feels welcome and can bring their full self to work.
- Binti has an ambitious vision to rewire government to be more effective in expanding opportunities globally.
- Binti seeks mission-driven, high-empathy, high-performance, and low-ego team members.
Equal Opportunity
- Binti celebrates having a diverse team and believes our differences make us stronger.
- Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer.
- Binti welcomes all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.