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About the Role
The Retail Associate is responsible for creating the ultimate guest experience in the retail space at One World Observatory, going above and beyond to exceed expectations in customer service, merchandise display, and attention to detail.
Responsibilities
- Provide an exciting, positive, and fun environment for our diverse team
- Greet guests and gauge their interest to provide appropriate sales recommendations
- Consistently operate the POS systems accurately
- Present merchandise to increase sales with add-on items
- Describe merchandise features, benefits, and explain use
- Retain current knowledge on promotions and in-store sales and events
- Maintain inventory, merchandise placement, and accurate counts
- Assist in counting inventory
- Continually increase knowledge of products
- Assist the merchandise set-up team with plan-o-grams, merchandise placement, and inventory control
- Practice safe work habits, follow all safety policies and procedures and regulations
- Complete company-wide safety training and any additional job specific safety training
- Demonstrate ownership of space by cleaning, re-stocking, and performing any other tasks assigned by leadership
Requirements
- High school graduate, GED, or equivalent experience in a comparable company
- Honesty and integrity in all actions
- Ability to take constructive feedback and to make necessary changes
- Excellent customer service and selling skills
- Ability to lift up to 50lbs
- Ability to stand for extended periods of time
- Ability to work extended hours
- Ability to work a schedule that includes weekends and/or holidays
- Innovative self-starter, who can work independently and as part of a team
Skills
- Customer service
- Selling skills
- POS systems operation
- Merchandise display
- Inventory control
- Product knowledge
Location
- On Site
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Salary/Compensations
- $20.00/hour
Benefits
- 401(k) plan
About the Company
- Legends Global is redefining excellence in sports, entertainment, and live events, delivering a comprehensive suite of services including venue development, event booking, global partnerships, hospitality, merchandise, and attractions.
- With a presence in over 350 iconic venues worldwide, Legends Global offers data-driven strategies and unparalleled guest experiences.
- The organization is committed to building an inclusive, innovative environment where differences drive solutions.
- Legends Global operates One World Observatory, located at the top of One World Trade Center, offering panoramic views of New York City and customized guest experiences including interactive elements and dining options.
Equal Opportunity
- Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.