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About the Role

This is a high-trust, high-ownership role for someone who enjoys both the big picture and the details that bring it to life. The right person will become our family’s trusted right hand: someone with the autonomy to build systems, anticipate needs, solve problems, and take meaningful ownership across household operations, family logistics, and personal administration. The role offers the opportunity to make a daily impact by creating order out of complexity and making life easier for others.

Responsibilities

Serve as the central point person for household operations across multiple properties.
Maintain visibility across household priorities, property needs, vendors, projects, and next steps.
Create and maintain effective household organization systems and routines.
Oversee cleaners, contractors, and other household service providers.
Research and coordinate repairs, quotes, maintenance calls, and vendor access.
Support renovation oversight by being on-site when the family is unavailable and coordinating vendor access.
Help tracking and managing seasonal property needs.
Manage rental property needs and coordinate across the family’s various residences and properties.
Manage the household schedule, including nanny, babysitter, cleaner, dog walker, appointments, school needs, travel, and broader family logistics.
Support household paperwork, including school forms and health insurance claims.
Coordinate travel planning and logistics.
Manage receipt and budget tracking.
Ensure household staff are paid accurately and on time.
Coordinate events, appointments, celebrations, and other family needs.
Anticipate upcoming deadlines, scheduling conflicts, and household priorities.
Create and maintain household organization systems.
Manage daily household resets and prepare the home for cleaners.
Provide light tidying as needed.
Manage seasonal swaps, including clothing, closets, and bedding.
Prepare and coordinate donation drop-offs.
Support event, holiday, guest, birthday party, and celebration preparation.
Assist with packing and unpacking for travel.
Manage organizational projects involving toys, gear, closets, pantry, office areas, and other household spaces.
Handle basic household upkeep such as changing batteries, light bulbs, and smoke detector batteries.
Assist with morning drop-offs.
Step in for occasional childcare when unexpected schedule changes arise.
Prepare backpacks, clothing, snacks, and other items needed for children’s routines.
Handle child-related errands.
Coordinate local childcare and backup care when the family travels to other locations.
Restock pantry, refrigerator, and household supplies.
Maintain running household supply lists.
Manage household orders and subscriptions.
Handle returns, dry cleaning, tailoring, gift shopping, and other personal errands.
Manage mail and packages.
Unpack deliveries, put items away, and break down boxes.
Coordinate light meal planning around the family’s weekly farm share box.
Assist with food preparation as needed.
Prepare school lunches and snacks for children.
Handle grocery shopping.
Support kitchen clean-up and general maintenance.
Arrange and manage wash-and-fold service for family laundry.
Handle occasional laundry loads as needed.
Maintain tidy and well-stocked laundry areas.
Coordinate international pet shipping logistics when the family travels overseas.
Schedule and track veterinary appointments, grooming, and preventative care.
Track and manage pet medications.
Assist with feeding and walking as needed.
Maintain pet supplies.
Arrange occasional dog sitting.
Support future vehicle management, including maintenance scheduling, registration, insurance, and organization.
Assist with NYC street parking logistics as needed.
Coordinate fueling, cleaning, and general vehicle readiness.

Requirements

Must be authorized to work in the United States.
Maintain a smoke-free environment.
Valid passport and willingness to travel domestically and occasionally internationally.
Clean driving record.
Valid driver’s license.
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19 and influenza), subject to applicable legal accommodations.
Willingness to sign a Non-Disclosure Agreement (NDA) prior to the start date.

Skills

Household Management
Executive Assistant
Personal Assistant
Family Assistant
Estate Management
Organization
Calendar Management
School Forms Management
Appointment Scheduling
Errand Running
Household Staff Coordination
Vendor Management
Travel Logistics
Supply Management
Returns Processing
Grocery Shopping
Proactive Communication
Anticipatory Thinking
Problem Solving
Project Management
Hands-on Approach
Resourcefulness
Clear and Efficient Communication
Judgment
People Management
Vendor Relations
Childcare Comfort
Flexibility
Adaptability
Calm Under Pressure
Service-Mindedness
Discretion
Trustworthiness

Location

Brooklyn, NY 11238

Work Type

Full-Time
approximately 40 hours per week
Reduced in-person hours with more remote administrative and property oversight from November through mid-March
Some communication may need to take place early in the morning or on weekends to accommodate the time difference during the family’s time abroad.

Experience Level

Experienced Household Professional
Experience as a Household Manager, Executive Assistant, Personal Assistant, Family Assistant, Estate Manager, or in a similar high-touch role supporting a busy household or executive.

Salary/Compensations

$90,000–$100,000 annually, commensurate with experience.

Benefits

Full benefits package including health, dental, and vision insurance.
20 days paid PTO included.

About the Company

We are a warm, busy, close-knit family of five based in Brooklyn, with three young children, a beloved dog, and a life that is full in every sense of the word.
Our home is lively, loving, and always in motion: school mornings, lunches to pack, errands to run, little people to care for, travel bags to organize, birthdays to celebrate, and a constant stream of household details that keep our family life moving.
Both parents work full-time, largely remotely, and our lives are layered across several places we love.
We spend much of the year in Brooklyn, travel regularly to Westchester and Martha’s Vineyard for weekends, holidays, and summers, and spend several months of the winter abroad in Cape Town, South Africa.
We also have a Brooklyn brownstone renovation underway, along with additional property needs that require thoughtful coordination from afar.
We have a full-time nanny and other support in place, but the volume and unpredictability of family life means there are still times when we need an extra set of capable hands.
What we are really looking for is someone who can help our home and family life more broadly feel calmer, more organized, and more held.
The right person will become a trusted point of continuity: someone who knows what needs to happen before we have to ask, helps us return from travel to a stocked and settled home, keeps the master schedule moving, coordinates care and vendors, and helps us reclaim time with our children instead of spending it chasing forms, dry cleaning, groceries, repairs, and reminders.
We are an appreciative family and we value warmth, initiative, and thoughtful partnership.
Birthdays are a big deal in our house, and we love making our children feel celebrated and known.
We want someone who enjoys being part of the rhythm of a family, who takes pride in creating ease behind the scenes, and who can grow with us long-term as a meaningful, trusted part of our household.