IT Technical Product Owner at Utah First Credit Union | Salt Lake City, UT, US | Rezi

IT Technical Product Owner at Utah First Credit Union

IT Technical Product Owner

Utah First Credit Union · Salt Lake City, UT, US

1 weeks ago

IT Technical Product Owner

Utah First Credit Union · Salt Lake City, UT, US

8 days ago
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About the Role

Utah First Credit Union is seeking a technically fluent, business-minded IT Technical Product Owner to join our Information Technology team. This role will define and execute product strategy for Utah First's technology platforms, serving as the bridge between business strategy and technical execution. The Technical Product Owner will translate organizational priorities into actionable roadmaps, specifications, and measurable outcomes while balancing innovation with reliability, scalability, security, and regulatory expectations.

Responsibilities

  • Define the technical product vision, strategy, and roadmap, aligning internal engineering efforts and third-party technology vendor deliverables with Utah First's business goals.
  • Create, own, prioritize, and refine the product backlog for a subset of Utah First's technology platforms, balancing feature requests with technical debt, scalability, system performance, risk, and operational needs.
  • Translate business objectives into precise technical specifications, user stories, acceptance criteria, and architectural requirements for internal engineering teams and third-party technology vendors.
  • Evaluate technical constraints, validate system design decisions, and oversee integrations and technology-stack compatibility to support stable, scalable solutions.
  • Proactively identify, assess, and mitigate technical risks, information-security and compliance considerations, quality concerns, and performance bottlenecks.
  • Define success metrics, analyze product and operational data, conduct appropriate experiments such as A/B tests, and use database queries or reporting tools to evaluate performance and inform priorities.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.
  • Proven experience managing the product lifecycle from concept and beta testing through launch, adoption, optimization, and scale.
  • Experience with Jack Henry Banno Digital/Mobile Banking, Jack Henry Business Digital Banking, Alkami Positive Pay, MeridanLink, LoanPro, Velera, Fedline, Quavo, ADP, Oak Tree Business Systems, FastDocs, or platforms with similar functions strongly preferred.
  • Experience with data analytics platforms required; PowerBI and FiWyse experience strongly preferred.
  • Community Financial Institution, Processor/PSP, or FinTech experience strongly preferred.
  • Strong knowledge of software development principles, system architecture, APIs, integrations, and data pipelines; coding proficiency is a plus but is not required.
  • Demonstrated ability to translate business needs into technical specifications, user stories, acceptance criteria, and prioritized product backlogs.
  • Hands-on experience with data analysis, product and performance metrics, experimentation, and data-informed decision-making.
  • Exceptional written and verbal communication skills, with the ability to engage credibly with business leaders, operational teams, engineers, and external vendors.
  • Independent, resourceful self-starter who can learn quickly, make sound decisions, and maintain progress in a lean environment with minimal direct supervision.

Skills

  • Technical fluency
  • Business acumen
  • Product leadership
  • Technical judgment
  • Analytical discipline
  • Communication skills
  • Software development principles
  • System architecture
  • APIs
  • Integrations
  • Data pipelines
  • Data analysis
  • Product metrics
  • Performance metrics
  • Experimentation
  • Data-informed decision-making
  • Written communication
  • Verbal communication

Location

  • Downtown Salt Lake City, Utah

Work Type

  • Full-time
  • On-site

Experience Level

  • Mid-level

Education Level

  • Bachelor's degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.

Salary/Compensations

  • Salary will be based on experience.

Benefits

  • Health insurance
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 20 PTO days
  • 11 paid holidays
  • 401(k) plan
  • Company contributions to a Health Savings Account

About the Company

  • The Utah First story began in 1935, in the midst of the Great Depression. A group of German immigrants were having a difficult time finding anyone to help them with the loans they needed to bring their families to America. They banded together to form a grassroots credit union that would serve all members of the community. Here, people found the positive answers and opportunities they needed to build their future.
  • Today, Utah First continues to grow while staying true to its roots, focused on community, relationships, and creating meaningful opportunities for members and employees alike.

Equal Opportunity

  • Utah First Credit Union is an Equal Opportunity and Affirmative Action Employer and does not discriminate in employment based on any legally protected status.