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About the Role
As a Service Technician at Griffis Residential, you will play a crucial role in maintaining the overall community and ensuring resident satisfaction. Working under the guidance of the Service Manager, you will perform technical and mechanical work to upkeep community buildings, grounds, amenities, and common areas. This position requires a high level of professionalism, attention to detail, and a passion for delivering exceptional service.
Responsibilities
- Perform necessary repairs to make apartments ready for move-in, including plumbing, electrical, HVAC, carpentry, and appliance repairs.
- Respond promptly to resident service requests and emergency repairs, ensuring a maximum response time of 30 minutes.
- Assist in the development and implementation of preventative maintenance schedules and inspections.
- Adhere to safety guidelines and compliance with OSHA, EPA, and local codes and regulations.
- Maintain accurate records of pool and spa maintenance, ensuring chemical balance and safety.
- Conduct community inspections, reporting necessary repairs and ensuring the community's cleanliness and appearance.
- Participate in litter pick-up, snow and ice removal, and other maintenance activities as required.
- Collaborate with the Service Manager and Community Manager to meet financial goals and manage inventory effectively.
Requirements
- Minimum of one year of experience in multi-family housing, hospitality, or a related industry.
- Certified Pool Operator (CPO) license and EPA Certification preferred (required within the first six months of employment).
- Strong knowledge of HVAC, plumbing, electrical, appliances, and general maintenance.
- Excellent communication skills and the ability to provide quality customer service.
- Proficiency in English; bilingual in Spanish is a plus.
- Basic computer skills and familiarity with budget management.
- Demonstrated ability to problem-solve and work independently.
- Physical stamina to perform tasks requiring lifting up to 75 pounds and working in various weather conditions.
Skills
- HVAC
- Plumbing
- Electrical
- Appliances
- General maintenance
- Customer service
- Problem-solving
- Budget management
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ year of experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $23.50 - $27 USD per hour
Benefits
- Rental Discount of 50%
- Onsite Associate Bonus Program (quarterly bonus up to $2,000 per year)
- Retention bonus program
- Occupancy bonus program (bonuses starting at $175 per lease)
- 11 paid holidays per year including floating holidays
- Up to 16 hours of volunteer time off
- Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately
- 401K Retirement Savings Plan with company match up to 4%
- Medical insurance program options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
- Voluntary Life/AD&D insurance for Associate, spouse, and children
- Company paid short and long term disability program
- Group accident insurance
- Critical illness insurance
- Hospital care plan
- Employee Assistance Program (EAP)
- Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
- Tuition reimbursement up to $5,250 per year
- Associate Referral Award Program of $1,000
- PTO Donation Program
- PTO Exchange for Student Loan Repayment Program
- Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
- Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
- Associate Recognition Programs
About the Company
- At Griffis Residential, we believe in creating exceptional living experiences for our residents.
- With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience.
- Our team thrives on fostering a sense of community and delivering exceptional customer service.
Equal Opportunity
- Applicants please click here to see our Job Applicant Privacy Notice.