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About the Role
Sales Associates are the connection between the Burton brand and the community, providing invaluable customer interactions. Each flagship store offers a unique vibe, compelling story, and community-tailored events. This role is for individuals passionate about assisting riders of all backgrounds, embracing the outdoor community, and enjoying helping people find what they need.
Responsibilities
- Drive a platinum experience for each Burton customer
- Strive to achieve store sales goals
- Demonstrate enthusiasm and eagerness to stay current on all products, moments, stories and events
- Assist your team in executing all daily retail operations to support a smooth functioning store
- Be an active member of the local community by attending and supporting in-store events
- Model flexibility by working nights, weekends and holidays to meet the needs of the business
- Perform various store tasks including point of sale operation, shipping and receiving, stocking the floor, housekeeping duties and building visual displays as necessary
- Uphold all company policies
Requirements
- Advocating for Burton by sharing the stories, energy and the innovation that define our brand
- Engaging each customer and delivering the best experience possible
- Developing into a true resource for both the local community and community-at-large
- Possessing a growth mindset and love of learning
- Contributing to a high energy environment
- Assisting customers in finding solutions that best meet their needs
- Embracing the snowboarding community and sport, whether you are a seasoned rider or have never been on snow
- Showing up every day with a high level of integrity and dependability
- Remaining open-minded and coachable
- Outgoing, social and enjoy engaging others
- Able to effectively communicate with internal team members and external customers
- Physical requirements include the ability to twist, bend, squat, go up and down stairs, reach, safely lift 50 pounds, climb a ladder, and walk and stand for extended periods of time without assistance
- Prior experience in customer facing roles such as retail, customer/guest service, or food and beverage industry a plus, but not required
Skills
- Communication
- Customer Service
- Sales
Location
- California
- Colorado
- Connecticut
- Washington D.C.
- Florida
- Idaho
- Illinois
- Maryland
- Massachusetts
- Montana
- Nevada
- New Hampshire
- New York
- North Carolina
- Oregon
- Pennsylvania
- Rhode Island
- Utah
- Vermont
- Washington
- West Virginia
- Wisconsin
Work Type
- Retail
- Full-time
- Part-time
Experience Level
- Entry Level
About the Company
- Burton is a purpose-led brand rooted in snowboarding and the outdoors, fighting for the future of people, planet, and sport.
- Aims to maximize positive social impact and minimize negative environmental impact while delivering high-quality performance products.
- A global leader in snowboarding, committed to diversity, equity, and inclusion.
- Aims to make snowboarding and the outdoors accessible to all.
Equal Opportunity
- Committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community.